Allison Smith

From the start of my vehicle journey with Allison, she was extremely accommodating and worked with me on my particular needs. Starting with just emailing with Allison and looking into a particular vehicle was extremely accommodating and worked with me on my particular needs. Starting with just emailing with Allison and looking into a particular vehicle model. She was very helpful and informative, both via email and on by phone. Instead of having me needing to come down and step foot into the dealership. In order to discuss specifics, or for me to discuss anything about the vehicle model, specials going on, and options on the lot of the vehicle I was looking at. Until I was ready to come in and meet before taking it for a test drive. When the figures didn't work, Allison and Peter went above and more. They took their time to help (not push) me. Finding a way to assist me, with my current vehicle situation, on my time until we were able to find the right vehicle, and price breakdown with additional accommodations. Allowing me to drive off with a great price, and higher model and trim vehicle, resulting pleasant service experience from start to finish. The new vehicle has been a constant thrill to drive each time, and it's on-suite of safety and functional features are used every time I take it out. If you are looking for an open and helpful experience in purchasing or leasing a new vehicle. I would recommend this dealership along with Allison, for the effort they put in to accommodate your needs. Along with walking (driving) away, feeling great about your new vehicle. I know that while this was my first purchase with Metro Lexus, it is just the beginning of my journey with both Allison and the dealership. More

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Thanks to the lexus team, especially Allison for facilitating my purchase! Being out of state was a challenge, but she coordinated everything. The dealership is spotless and immaculate. Highly recom facilitating my purchase! Being out of state was a challenge, but she coordinated everything. The dealership is spotless and immaculate. Highly recommend! More

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Allison made it easy for me and my wife to purchase our vehicles. She was patient with us and she was very accessible. It was an overall good buying experience vehicles. She was patient with us and she was very accessible. It was an overall good buying experience More

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This is the second vehicle we have purchased from Metro Lexus. As before it was a great experience. Lexus. As before it was a great experience. More

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Purchasing our Lexus GX550 at Metro Lexus was a great experience from the initial test drive to the delivery unveiling in their private showroom. I would not hesitate to purchase another vehicle from the experience from the initial test drive to the delivery unveiling in their private showroom. I would not hesitate to purchase another vehicle from them. More

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Allison is very knowledgeable and made my experience of leasing my Lexus NX 350 very easy, I have purchased and leased many cars and this was by far by best experience! She personally drove to the Akron de leasing my Lexus NX 350 very easy, I have purchased and leased many cars and this was by far by best experience! She personally drove to the Akron dealership to pick up my car and then came to pick me up at my house so I could pick up my car from Metro Lexus! Everyone at the dealership was extremely pleasant! More

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I had one of the best ever buying experience. I used to cringe at thought of going into a dealership. This time was terrific. I used to cringe at thought of going into a dealership. This time was terrific. More

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They were easy to work with, had great communication, and it was a seamless process, friendly staff. it was a seamless process, friendly staff. More

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A top notch dealership where it is obvious they take great pride in what matters most - the customer. Phenomenal dealership! great pride in what matters most - the customer. Phenomenal dealership! More

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Allison Smith is a experienced salesperson, My experience at Metro Lexus is smooth and good overall, I enjoyed the process! at Metro Lexus is smooth and good overall, I enjoyed the process! More

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