Allison Smith
Allison Smith at Metro Lexus

Allison Smith

Lexus Master Certified Sales and Leasing Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
76 Reviews

I have been with Metro Lexus here in Cleveland for about two and a half years after spending the previous 10 years in Charlotte, NC. While down there I worked for a large automotive group working as an internet sales manager, trainer, and consultant. I have 10 years of experience in the automotive industry, with a focus primarily on digital retail/internet sales. I was born and raised in West Salem, Ohio. I received my Bachelor of Arts in Public Relations/Communication from the University of Akron. I have a Master of Arts in Communication from Queens University of Charlotte. In my free time I love spending time with my husband and two sons, 7 and 10.

Dealership Experience

3 yrs, 2 mos

Industry Experience

11 yrs, 2 mos

Specialties & Trainings

Lexus Master Certified

5.0

76 Reviews

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76 Reviews of Allison Smith

July 14, 2025

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Employee Rating

Allison was a pleasure to work with. She worked diligently to find the perfect Lexus vehicle for me. The Metro Lexus team was very friendly and accommodating in which made my car buying More

by SKH
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Recommend Dealer
Yes
Jul 14, 2025

Metro Lexus responded

This feedback is music to our ears! Thank you for choosing Metro Lexus and for sharing your experience with Allison. Safe travels in your new vehicle!

July 09, 2025

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Allison was really helpful and spent a lot of time explaining the features of the vehicle. The dealership was great at communicating the status of car delivery. Great follow up and delivered the vehic More

by DailaShimek
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Trade-in Experience
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Recommend Dealer
Yes
Jul 09, 2025

Metro Lexus responded

Daila, this feedback just made our day! We are delighted that Allison took such great care of you and we will be sure to pass along your review. Thank you from the Metro Lexus team!

July 09, 2025

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Allison guided us through our purchase of a Lexis NX350, providing us with such a seamless process, informed us each step of the way, and was very pleasant to work with! The communication couldn't h More

by Linda Gutekunst
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Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein

Jul 09, 2025

Metro Lexus responded

Congratulations on your new Lexus NX 350, Linda! It makes our day to hear that you had such a seamless purchase experience working with Allison and the Metro Lexus team. Thank you for your business and your confidence in us!

July 05, 2025

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What a pleasure working with Allison. We were so happy to be able to buy the vehicle in 45 mins. Never had such an easier experience buying this SUV. Metro is a great company to work with More

by nadineclar
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Jul 07, 2025

Metro Lexus responded

Thank you for sharing your experience! We are delighted to hear that Allison and the team made the purchasing process so smooth and efficient. We appreciate your support of Metro Lexus and hope to see you again down the road!

June 26, 2025

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The moment I walked into Lexus, the staff was so kind and friendly. They offered me drinks or a snack while I waited which wasn’t a long wait. I reached out to Allison on the website in regards to a car I’ve More

by Eugene
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke, Sarah Klein

Jun 26, 2025

Metro Lexus responded

Eugene, we're elated to hear that Allison and the Metro Lexus team provided you with such excellent service and hospitality. Thank you for sharing your experience! Enjoy your new car!

June 10, 2025

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From the start of my vehicle journey with Allison, she was extremely accommodating and worked with me on my particular needs. Starting with just emailing with Allison and looking into a particular vehicle More

by ShalomH
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Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp

Jun 10, 2025

Metro Lexus responded

Thanks for choosing us! It's great to hear that Allison and Peter could accommodate your needs and help you find the perfect vehicle at Metro Lexus. Enjoy every drive in your new car—we look forward to being part of more journeys with you!

April 02, 2025

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Thanks to the lexus team, especially Allison for facilitating my purchase! Being out of state was a challenge, but she coordinated everything. The dealership is spotless and immaculate. Highly recom More

by Rushtonbsn
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 02, 2025

Metro Lexus responded

We're delighted to hear that Allison and the Metro Lexus team made your out-of-state purchase seamless. Thanks for recommending us! Enjoy your new vehicle!

March 31, 2025

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Allison made it easy for me and my wife to purchase our vehicles. She was patient with us and she was very accessible. It was an overall good buying experience More

by davidlcartersr
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Recommend Dealer
Yes
Apr 01, 2025

Metro Lexus responded

David, we're delighted to hear that Allison made your vehicle purchase experience smooth and enjoyable at Metro Lexus. Thank you for choosing us!

March 31, 2025

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This is the second vehicle we have purchased from Metro Lexus. As before it was a great experience. More

by PG
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Recommend Dealer
Yes
Apr 01, 2025

Metro Lexus responded

Thank you for reviewing Metro Lexus! It was so kind of you to share your experience! Enjoy every mile in your new ride.

March 31, 2025

Dealership Rating
Employee Rating

Purchasing our Lexus GX550 at Metro Lexus was a great experience from the initial test drive to the delivery unveiling in their private showroom. I would not hesitate to purchase another vehicle from the More

by Dlreed67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tori Grinzinger

Apr 01, 2025

Metro Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that the entire process, from test drive to delivery at Metro Lexus, was enjoyable. We look forward to welcoming you back in the future! Enjoy your new Lexus GX 550!

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