Ally Rock | Page 2

Amber Brainerd was my salesperson. What a joy to work with she is professional, excellent communicator, kind, and very knowledgeable about the Ridgeline. She kept me updated on the ve What a joy to work with she is professional, excellent communicator, kind, and very knowledgeable about the Ridgeline. She kept me updated on the vehicle. Once the truck was ready Amber even help set up the phone for me, after going over all the features. I could go on forever praising her. I will be back and will tell people what a great experience I had there. Also a special shout out to Ally the financial manager what a gem she is as well More

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Your Amber is excellent. She had great patience with this elderly woman and was happy, smiley and intelligent. She has learned her job well. Do not lose her! You other sta She had great patience with this elderly woman and was happy, smiley and intelligent. She has learned her job well. Do not lose her! You other staff did well as well, making final signing go smoothly. More

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This dealership has great staff and customer service. Nathan Dejesus was our salesman and he did a great job. Explained all the options of the Accord we were considering and was patient with all our ques Nathan Dejesus was our salesman and he did a great job. Explained all the options of the Accord we were considering and was patient with all our questions. He, and the sales manager, Juan Lozada, were not your typical sales people, no high pressure techniques or constant phone calls or text messages. I would definitely recommend Lia Honda to anyone and encourage them to work with Nathan and Juan. They made our experience at the dealership a pleasure. More

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We worked with Zahran Zafar. We had just come from another non-Honda dealership, which had the typical smarmy feeling, and we arrived with less than an hour before closing. Zahra We had just come from another non-Honda dealership, which had the typical smarmy feeling, and we arrived with less than an hour before closing. Zahran kindly took us on a test drive, applied zero pressure, which I appreciate the most. He is very knowledgeable and personable. The sales part of the experience was super. We purchased the car that evening. On Monday morning we further completed the sale with Ally in financing, who was also great and explained things well. Buying cars is generally not fun, but this team was excellent. More

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We had an excellent experience in buying our new 2024 Honda Accord Hybrid Sedan. Our Sales Consultant Exavier Adorno was wonderful and informative and walked us through the entire process in purchasing Honda Accord Hybrid Sedan. Our Sales Consultant Exavier Adorno was wonderful and informative and walked us through the entire process in purchasing our new vehicle. He was very professional and we love our new vehicle and would recommend Honda and Exavier Adorno for buying a new car. We are very happy with our experience. - Thank you Pat & Jack Keenan More

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This was our first experience with Lia Honda, Northampton. The salesman, Zahran Zafar, was extremely knowledgeable about the Honda Pilot and helped us through the entire process. I was impresse Northampton. The salesman, Zahran Zafar, was extremely knowledgeable about the Honda Pilot and helped us through the entire process. I was impressed with how carefully he listened to our questions -clarifying what he thought we were trying to say where needed - then answering in detail. He was very helpful and attentive throughout the entire process of purchasing our new Pilot. Then taking time to sit with us before we drove our new car home explaining how to setup and use many of its features, making sure we were comfortable before driving away. More

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Lia Honda are excellent all around from sales to services. I would recommend them to anyone. services. I would recommend them to anyone. More

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I am a customer of Lia Honda Northampton since 2001. I have purchased 6 Hondas. They are easy to work with and have an outstanding service department which is brings up back. I have purchased 6 Hondas. They are easy to work with and have an outstanding service department which is brings up back. More

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Had a very good experience at Lia Honda Jamie was very helpful. I know I am supposed to have her last name but I do not remember the spelling of it. She checked on me and kept me informed. Thank you Ja helpful. I know I am supposed to have her last name but I do not remember the spelling of it. She checked on me and kept me informed. Thank you Jamie. More

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Amber Brainerd was wonderful to work with. Immediately upon meeting her we knew she was not your typical salesperson. She was so sweet and patient as we went into look at one car but then start Immediately upon meeting her we knew she was not your typical salesperson. She was so sweet and patient as we went into look at one car but then started debating a different one. She helped us make the best decision(which was the original car we went for) and made a great deal. We also worked with the manager who was wonderful and gave us a great deal on our trade in as well as the car we were purchasing. We drove over 1 hour to the dealership and will drive back for any future purchases. We are actually looking to upgrade another car and Amber has texted us often with cars that have come in to update us. We haven't found the right one yet, but I know she will find one soon! Highly recommend this dealership if you want a no pressure easy car buying experience. Oh and the presentation of the car when we picked it up, big red bow on it! Definately a great touch More

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