Ally Rock
Ally Rock at Lia Honda Northampton

Ally Rock | Page 3

Finance Manager

Lia Honda Northampton

293 King St
Northampton, MA 01060

5.0
32 Reviews
5.0

32 Reviews

Write a Review

32 Reviews of Ally Rock

October 05, 2023

Dealership Rating
Employee Rating

Jayson was great! No hassle, no pressure, simply gave you the facts. I will only cars from Lia! More

by kstearns91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Brooks , Alexander Champagne

Oct 10, 2023

Lia Honda Northampton responded

Thanks so much for your stellar review of Jason! Nothing means more to us than your satisfaction, so we're pleased Jason did everything he could to make sure your transaction was pleasant. Congratulations! Best wishes for amazing travels in your new Honda!

October 02, 2023

Dealership Rating
Employee Rating

From start to finish, Alexander Champagne, made my first leasing experience streamlined, fast and efficient. I was able to drive away in the specific model, trim & color I came in looking for within a coupl More

by ReedeLaRose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Champagne

Oct 03, 2023

Lia Honda Northampton responded

Thank you for leaving Alexander this wonderful review! We are honored to have been of assistance to you with your special purchase, and we are overjoyed that Alexander could provide you with a quick and efficient experience. Our guests' experience is our utmost priority. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

September 22, 2023

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Employee Rating

Alexander was very helpful as soon as I walked through the door. He was knowledgeable and was able to answer any questions I had. He made sure to keep the lines of communication open in case I had any que More

by bobby071974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Champagne

Sep 26, 2023

Lia Honda Northampton responded

Thanks so much for this stellar review of Alexander! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Honda!

September 22, 2023

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Employee Rating

Z at lia was very informative and made the whole buying process smooth, easy and comfortable. More

by Susieq947
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zahran Zafar

Sep 22, 2023

Lia Honda Northampton responded

Susie, that's wonderful! Thanks for the positive feedback on working with Z. We're delighted he effortlessly accommodated your wishes and needs to successfully close this deal. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Honda!

September 14, 2023

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Employee Rating

I brought my Honda HR-V in to be serviced because I had 3 warning alerts flashing at me and I had a question about the psi in my tires. Joe Dubuc was the gentleman who serviced my car. He kindly and clearl More

by enidsegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Dubuc

Sep 14, 2023

Lia Honda Northampton responded

Thanks so much for your lovely review! We're glad the value of Joe's support and expertise exceeded your expectations at this visit. We appreciate your continued business, and graciously look forward to giving you the same high quality experience at your next appointment!

September 06, 2023

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Employee Rating

The dealership was great to work with and took me even though I didn’t have an appointment! Thank you to all at Lia Honda but especially to Amber Brainerd! More

by esey63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amber Brainerd

Sep 08, 2023

Lia Honda Northampton responded

Thanks so much for the 5-star review! We're thrilled you enjoyed working with Amber and the Lia Honda team to close the deal on your new Honda. Congratulations! We wish you so much happiness on the road ahead, and hope you'll come see us again some day!

September 05, 2023

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Employee Rating

My consultant Alfredo. His communication skills were top-notch, as he made a point to call me nearly every day to provide updates. More

by John yue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfredo

Sep 06, 2023

Lia Honda Northampton responded

Thanks for the fantastic feedback, John! We're thrilled Alfredo kept you in the loop with prompt updates during the process of purchasing your new Honda. Congratulations! Best wishes for amazing travels in your future, from the whole team at Lia Honda!

August 26, 2023

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Employee Rating

I got my discount and Ms Franks gave me constructive advice about the type of service my car needed More

by mango_ja2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Desiree Frank

Aug 28, 2023

Lia Honda Northampton responded

Thanks for the 5-star review, Mango! Nothing means more to us than your total satisfaction, so we're glad Desiree did everything she could to make sure you and your vehicle were well taken care of. We'll see you at your next appointment!

August 26, 2023

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Employee Rating

Everyone that we met at Lia Honda made our purchase of a new CR-V a very pleasant experience. Our salesperson, Zahedan Zafar, was exceptionally helpful. He was both knowledgeable and patient. He provided cl More

by Wayne Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zahran Zafar

Aug 28, 2023

Lia Honda Northampton responded

Wayne, thank you for your fantastic feedback on Zahran! We're thrilled his support and expertise made this an exceptional experience. Congratulations on the new CR-V! We wish you all the best in your journeys to come, from everyone at Lia Honda!

August 06, 2023

Dealership Rating
Employee Rating

Our recent experience at Lia Honda of Northampton couldn't have gone smoother. Amy Brainerd was a pleasure to work with. She was very knowledgeable and made sure we understood every step of the pro More

by sgt109
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Amber Brainerd

Aug 08, 2023

Lia Honda Northampton responded

Sgt109, thank you for the kind review and recommendation of Amber! She's an exemplary advocate for our clients, and we're thrilled you got to experience that. Congrats on the new ride! Best wishes for awesome travels in your future, from everyone at Lia Honda!

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