Alonzo Harden | Page 2

Car accident. Alanoz was assigned to my case. I cannot thank him enough for his outstanding work. Being in an accident is a traumatic experience along with the str Alanoz was assigned to my case. I cannot thank him enough for his outstanding work. Being in an accident is a traumatic experience along with the stress of car repair. Alanzo was so kind, reassuring and explained the process. He kept me updated at every stage . My car was repaired in the time frame they gave me. The work was top class. I am very happy with the finished product car is driving well, body work excellent. I will definitely return to GMC in the future. Keep up the good work Alanzo. More

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Body Work/Repair I have used this dealership many times -- for sales, service and body work. I have always been extremely pleased. This visit was to repair the rear I have used this dealership many times -- for sales, service and body work. I have always been extremely pleased. This visit was to repair the rear bumper on my 2011 Jeep Compass. I explained to my service writer that I had inadequate coverage for my rental car (which I have since increased!) and that it would be very helpful to have my vehicle back in two days rather than three. Alanzo found a way to make this happen. The repair looks fantastic and I have had yet another great experience at this dealership. More

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Customer Service I really appreciate the great customer service I received at Gainesville Collision they were very helpful and the quality of work that comes from the I really appreciate the great customer service I received at Gainesville Collision they were very helpful and the quality of work that comes from the body shop is excellent. They really strive to please their customers and make sure that you are happy. Thanks Alonzo Harden! More

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Our 2007 Silverado was involved in a rear end hit-and-run. Damaged the bumper and left side cargo bed. Drivable, but messed-up! They did an excellent job on our accident repairs. They did some a hit-and-run. Damaged the bumper and left side cargo bed. Drivable, but messed-up! They did an excellent job on our accident repairs. They did some additional work for us at a fair price. Alonzo called several times during the repair process to keep us advised of the progress. Got our truck back on the day they promised delivery. We would definitely recommend this dealership for auto body repairs. We will use them again if we have future needs. More

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Recently I got in a car accident and needed repairs. I initially went to Auto crafters first because I had dealt with them previously, but it was in a different city. I was highly disappointed with the wa initially went to Auto crafters first because I had dealt with them previously, but it was in a different city. I was highly disappointed with the way I was treated and not to mention that they could not repair my car until July 20th, now mind you I had the accident on June 27th. I informed my insurance company that I was not happy with the service I had received thus far and I would prefer to have my car repaired somewhere else. To make along story short I stop by Gainesville GMC and Alonzo Harden was very professional and patience because I had to call my insurance company for him to get the authorization to do the work on my vehicle since Auto crafters had already submitted a claim even though I did not sign off the work request. When I drop my car off for him to began the repairs I did not have to more than 10 minutes for me to be transported to enterprise car rental. All-in-all I am very pleased with the service I received and really happy that my car look just like new. Sincerely Shelon Jefferson More

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