I really appreciate this Dealership.
Mainly Torobong. He helped me so much and am blessed to have had him. Everyone there is professional and friendly. I really appreciate how they help
Mainly Torobong. He helped me so much and am blessed to have had him. Everyone there is professional and friendly. I really appreciate how they helped me to get my car. Great company and Awesome People. Thank You 😊
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by BADASSBLU46
Verified Customer
Verified Customer
Other Employees Tagged:
Torobong
Aug 03, 2026 -
All American Chrysler Dodge Jeep Ram of Midland responded
Thank you for sharing your kind words and for recognizing the team. It’s wonderful to know that you felt supported throughout your experience and that the professionalism and friendliness of everyone made a positive impact. Your appreciation means a lot to us.
Great customer service, was in and out and answered all
my questions. Did an amazing job. 10/10 recommend!
my questions. Did an amazing job. 10/10 recommend!
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by LANI.B8731
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2026 -
All American Chrysler Dodge Jeep Ram of Midland responded
Thank you for sharing your positive experience and recommendation. It’s wonderful to know that the team provided helpful service and answered all your questions efficiently. Your feedback is truly appreciated.
I really wanted this purchase to be a positive
experience, but unfortunately it has been anything but.
I purchased a new commercial truck for my business, with the expectation that I would be a
experience, but unfortunately it has been anything but.
I purchased a new commercial truck for my business, with the expectation that I would be able to put it into service quickly. Instead, I’ve dealt with multiple issues involving the registration process, questions about the handling of the sales tax refund, and problems with the third-party flatbed installation that required additional trips back to the dealership.
I spent a significant amount of time trying to understand why my transaction was handled the way it was. I asked for written documentation supporting the dealership’s position regarding the sales tax refund, but I was told it was the dealership’s “store policy” and was not provided with written documentation during my visit. I also contacted Ally Financial, and they referred me back to the dealership for clarification.
The most frustrating part is that this truck was purchased to generate income for my business, and these delays have kept me from getting back to work as quickly as planned. Every day the truck is unavailable affects my company.
I appreciate that the staff has spoken with me, but I expected better communication, greater transparency, and a faster resolution to the issues after purchasing a brand-new commercial truck.
I sincerely hope the dealership’s management reviews my concerns and works toward a fair resolution.
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by PLATINUMHOTSHOTSERVICES
Verified Customer
Verified Customer
Other Employees Tagged:
Mike
Jul 22, 2026 -
All American Chrysler Dodge Jeep Ram of Midland responded
Thank you for taking the time to share your detailed feedback. It’s clear how important a smooth and efficient purchasing process is, especially when your business depends on having reliable vehicles in service. Your comments about communication, transparency, and the challenges with registration, sales tax, and the flatbed installation are taken seriously. The impact these delays have had on your operations is understandable, and your experience is not what we strive to provide. Your insights are appreciated and will be shared with the team to help improve future customer interactions and processes. Thank you for taking the time to voice your concerns. Please reach out to us at (989) 941-0805 to further discuss your concerns. Thank you and we hope to hear from you promptly.
Had a great experience with Alonzo and Kylie helping me!
They really took care of me and exceeded my expectations! 10 out of 10 would recommend!
They really took care of me and exceeded my expectations! 10 out of 10 would recommend!
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by Callye O'Reilly
Verified Customer
Verified Customer
Jul 22, 2026 -
All American Chrysler Dodge Jeep Ram of Midland responded
Thank you so much for sharing your positive experience with Alonzo and Kylie. It’s wonderful to hear that they provided exceptional service and made your visit memorable. Your recommendation means a lot and is truly appreciated.
The entire staff with whom I worked during the purchase
and servicing of my vehicle were professional and great
and servicing of my vehicle were professional and great
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by EDDRUMMER1967
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Salesman was Darrel
Jul 06, 2026 -
All American Chrysler Dodge Jeep Ram of Midland responded
Thank you so much for sharing your positive experience and kind words about our team. We're glad to know that you found everyone professional and great to work with during both your purchase and servicing visits. Your feedback is truly appreciated.
It was an easy low pressure deal.
So far the customer service has been great. I’ll definitely be doing more business with All American.
So far the customer service has been great. I’ll definitely be doing more business with All American.
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by GARYADOSSETT
Verified Customer
Verified Customer
Jun 26, 2026 -
All American Chrysler Dodge Jeep Ram of Midland responded
Thank you for sharing your positive experience with us. We're glad to hear that you found the process easy and low-pressure, and that our team has provided great customer service. Your feedback is truly appreciated.
I had a truly wonderful experience and I want to give
Kyler and his team a well deserved five stars. From the very start, Kyler was nice, honest, and personable. He listened to what I wanted and never ma
Kyler and his team a well deserved five stars. From the very start, Kyler was nice, honest, and personable. He listened to what I wanted and never made me feel rushed or pressured. Because of him, I was able to get the exact vehicle I really wanted. Trish and E.T. were also fantastic and made the whole process smooth and easy. This is a team that truly cares about their customers. I highly recommend Kyler and his team to anyone looking for a great vehicle and an honest, friendly experience. Thank you all so much!
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by SHERI.WHITEAKER
Verified Customer
Verified Customer
Other Employees Tagged:
Kyler Sky, E. T. and Trish
Jun 17, 2026 -
All American Chrysler Dodge Jeep Ram of Midland responded
Thank you so much for sharing your wonderful experience and for recognizing Kyler, Trish, and E.T. It’s truly rewarding to hear that you felt supported and valued throughout your visit. Your kind words about our team’s honesty, friendliness, and dedication to customer care mean a lot. We appreciate your recommendation and are grateful you chose us for your vehicle needs.
This is my fifth purchase with Lisa Serpas, and once
again she delivered 100% customer satisfaction. Her professionalism, communication, and dedication throughout the entire process are unmatched. I wou
again she delivered 100% customer satisfaction. Her professionalism, communication, and dedication throughout the entire process are unmatched. I wouldn’t buy from anyone else. Alonzo went above and beyond. Top notch!!
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by ONTIVEROZRONNIE
Verified Customer
Verified Customer
May 26, 2026 -
All American Chrysler Dodge Jeep Ram of Midland responded
Thank you for sharing such positive feedback about your experience with Lisa Serpas and Alonzo. It’s wonderful to hear that their professionalism, communication, and dedication continue to exceed your expectations. Your loyalty and trust in our team mean a great deal to us.
Alonzo was very helpful with every step of the way.
Alonzo is someone I can definitely call in the future if I ever need help..
Alonzo is someone I can definitely call in the future if I ever need help..
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by PURPLEJOY84
Verified Customer
Verified Customer
Other Employees Tagged:
Angel Sanchez
May 07, 2026 -
All American Chrysler Dodge Jeep Ram of Midland responded
Thanks a bunch for your kind words! It's reviews like this that make us at All American Chrysler Jeep Dodge of Midland excited to come into work every day.
Torobong was absolutely awesome to work with.
He has beautiful customer service. The dealership team is a 10 star team!
He has beautiful customer service. The dealership team is a 10 star team!
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by JACQUELYNBOXER22
Verified Customer
Verified Customer
Other Employees Tagged:
Torobong
Apr 21, 2026 -
All American Chrysler Dodge Jeep Ram of Midland responded
Thank you so much for sharing your wonderful experience with the team. It means a lot to hear such kind words about our customer service. Your feedback brightens our day and motivates us to continue providing exceptional experiences for everyone who visits.