Alonzo Hernandez

Amazing customer service. He was able to meet my expectations with fantastic service Thank you. He was able to meet my expectations with fantastic service Thank you. More

by MONICAURIAS0 Verified Customer Verified Customer

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I went into a Honda dealership first because that’s where I had pre approved already. I had my friend Morgan take me. While we were there the guys gave us the total ick. When I said I wanted time to think th I had pre approved already. I had my friend Morgan take me. While we were there the guys gave us the total ick. When I said I wanted time to think they brought in another guy and cornered me trying to get me to sign this contract on an electric car after I had explained I had no idea where I would be able to charge my car. We were finally able to escape their clutches and Morgan brought me to Dodge to work with Alonzo specifically. He asked if I wanted to look around and I told him no I’d just give him my info and see if he can help me. He got me into a 2026 Honda Civic and I am SO in love with my new car and my experience with Alonzo! I have been referring everyone to him since! More

by JACHETTA Verified Customer Verified Customer

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Friendly service , I am really satisfied with the truck that I bought, will recommend to friends and family that I bought, will recommend to friends and family More

by BUDDY02149 Verified Customer Verified Customer

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I went to the dealership really unsure what I wanted. I knew I wanted a truck. But didn't know if I wanted a black widow edition 1500 for the style. Yet I needed at least a 2500. I couldn't decide if I w I knew I wanted a truck. But didn't know if I wanted a black widow edition 1500 for the style. Yet I needed at least a 2500. I couldn't decide if I wanted a diesel or a gas motor. The sales man greeted me right as I was pulling in to look. I talked to him for about 10 minutes and he said follow me and showed me the truck I was wanting but didn't know. Salesman was good and helpful, dealership was nice, process was quick and easy, price was (well better than others)the price. All and all a good experience. But once the papers are signed they all turn in to magicians and disappear. More

by JERECOCLEANINGSYSTEMS Verified Customer Verified Customer

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I had a very easy and pleasant visit to purchase a new vehicle. I ended up leaving with exactly the car I wanted and am very happy with the service I received. vehicle. I ended up leaving with exactly the car I wanted and am very happy with the service I received. More

by CBACAMD Verified Customer Verified Customer

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Horrible communication. Did not show deal sheet to me until they put me with finance member after credit was ran. Vehicle was listed for 48k. Was dealing with a loss and tak Did not show deal sheet to me until they put me with finance member after credit was ran. Vehicle was listed for 48k. Was dealing with a loss and taking care of funeral arrangements when they reached out to me, asked multiple times for deal sheet before I headed that way bc it was least of my worries. They stated everything was “the same”. Once I got to sign papers I find out that they put the price of vehicle for 56k and there was nothing I can do about the price and they finance person apologized and said “they usually do that, they won’t show you deal sheet until they get you back here with me so I do apologize for that” basically stating they know what they’re doing to get you, so at the end it’s a actually a bind. But hey, as long as they’re getting paid they don’t care. More

by BRI.12VILLARREAL Verified Customer Verified Customer

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I really appreciate this Dealership. Mainly Torobong. He helped me so much and am blessed to have had him. Everyone there is professional and friendly. I really appreciate how they help Mainly Torobong. He helped me so much and am blessed to have had him. Everyone there is professional and friendly. I really appreciate how they helped me to get my car. Great company and Awesome People. Thank You 😊 More

by BADASSBLU46 Verified Customer Verified Customer

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Great customer service, was in and out and answered all my questions. Did an amazing job. 10/10 recommend! my questions. Did an amazing job. 10/10 recommend! More

by LANI.B8731 Verified Customer Verified Customer

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I really wanted this purchase to be a positive experience, but unfortunately it has been anything but. I purchased a new commercial truck for my business, with the expectation that I would be a experience, but unfortunately it has been anything but. I purchased a new commercial truck for my business, with the expectation that I would be able to put it into service quickly. Instead, I’ve dealt with multiple issues involving the registration process, questions about the handling of the sales tax refund, and problems with the third-party flatbed installation that required additional trips back to the dealership. I spent a significant amount of time trying to understand why my transaction was handled the way it was. I asked for written documentation supporting the dealership’s position regarding the sales tax refund, but I was told it was the dealership’s “store policy” and was not provided with written documentation during my visit. I also contacted Ally Financial, and they referred me back to the dealership for clarification. The most frustrating part is that this truck was purchased to generate income for my business, and these delays have kept me from getting back to work as quickly as planned. Every day the truck is unavailable affects my company. I appreciate that the staff has spoken with me, but I expected better communication, greater transparency, and a faster resolution to the issues after purchasing a brand-new commercial truck. I sincerely hope the dealership’s management reviews my concerns and works toward a fair resolution. More

by PLATINUMHOTSHOTSERVICES Verified Customer Verified Customer

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Had a great experience with Alonzo and Kylie helping me! They really took care of me and exceeded my expectations! 10 out of 10 would recommend! They really took care of me and exceeded my expectations! 10 out of 10 would recommend! More

by Callye O'Reilly Verified Customer Verified Customer

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