Alva Romero
Alva Romero at Jim Norton Toyota Tulsa
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Alva Romero | Page 2

Sales Consultant

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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5.0
24 Reviews

I am from California. Love helping people and love sales! I'm a friendly person who appreciates honesty and would love to help you. Ask for me! Representante de ventas con más de 6 años de experiencia. Nacida y criada en California. Me complace ayudar a mis clientes a tener una excelente experiencia en su compra.

Dealership Experience

2 yrs, 9 mos

Industry Experience

8 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

5.0

24 Reviews

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24 Reviews of Alva Romero

March 29, 2023

Dealership Rating
Employee Rating

Great experience because of Mychal Zambrano, he was very helpful throughout the whole process. The finance lady Ginger, not so much. More

by Azn87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ginger Aldave, Mychal Zambrano

Mar 30, 2023

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 14, 2023

Dealership Rating
Employee Rating

The dealership was great. Alva was awesome! She was patient as we test drove 3 cars. She was very knowledgeable and helped us through the entire sales process. Highly reco More

by chet0052456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Houchin

Mar 15, 2023

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Courtney, Jim Norton Auto Group

December 23, 2022

Dealership Rating
Employee Rating

Alva was quick in helping me make a purchase for a vehicle. She was very efficient throughout the entire process, has a deep understanding of the vehicle, and was willing to help me throughout every s More

by juanescobar124J
Recommend Dealer
Yes
Dec 23, 2022

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Courtney, Jim Norton Auto Group

November 22, 2022

Dealership Rating
Employee Rating

Mychal made my first time buying a car amazing! My dad and I let him know we did not know much about the new car buying process, and Mychal was such a great help. He was very transparent about the More

by jamienbschoggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Roberson, Mychal Zambrano

Nov 23, 2022

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

November 17, 2022

Dealership Rating
Employee Rating

Very nice staff, the people I worked with were not the stereotypical “car salesman.” They were very friendly, willing to work around the pricing I requested and helped me find a car I was very happy with. More

by Johnp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mychal Zambrano

Nov 18, 2022

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Courtney, Jim Norton Auto Group

November 04, 2022

Dealership Rating
Employee Rating

Mychal Zambrano was amazing , very helpful and very co oprated& enjoyable. He was patient, informative and I recommend him to everyone even thinking about buying a car & I will definitely come back for hi More

by Raed
Recommend Dealer
Yes

Other Employees Tagged: Mychal Zambrano

Nov 07, 2022

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

August 31, 2022

Dealership Rating
Employee Rating

All team members we encountered were amazing. Excellent team and beautifully kept facility. We highly recommend it. More

by Evalladares
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

July 28, 2022

Dealership Rating
Employee Rating

Alva is great with communication and you can tell she is genuine. She is not like your typical overly aggressive salesperson. Her and Jim Norton were great to conduct business with. This was my second vehic More

by SamC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cauy Brewer

Jul 29, 2022

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review, Sam. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 27, 2022

Dealership Rating
Employee Rating

My experience was great Alva Romero was super helpful she direct me in everything I needed for my new car . More

by Rutilia Rios
Recommend Dealer
Yes

Other Employees Tagged: Sara Knowlton

Jul 28, 2022

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 02, 2022

Dealership Rating
Employee Rating

One of the best experiences I’ve had buying a car. The process was easy and I was given personal treatment by Alva and she made experience enjoyable More

by Laura
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cauy Brewer

Jun 03, 2022

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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