Alvaro Marquez | Page 2

Jonathan Teodoro was absolutely superb! He was very professional, welcoming and thorough. Plus, he gave my daughter and I Lexus pens and he gave me all of my paperwork on a Westside Lexus USB drive - professional, welcoming and thorough. Plus, he gave my daughter and I Lexus pens and he gave me all of my paperwork on a Westside Lexus USB drive - talk about going green!! Gonzo Jimenez is by far the most accommodating salesman on the Westside team! He stayed late to make sure I could pick up my daughter’s car late on a Saturday because my work schedule is hectic! Alvaro Marquez has to receive a pay raise or a HUGE bonus! I’ve purchased two used vehicles from Westside Lexus within the last 2 months only because he has listened to my needs and been looking out for the exact car that matches the criteria I gave him. He’s been phenomenal! When I am ready to upgrade my car, you better believe Alvaro will be the first person I contact! More

by soniaginnette Verified Customer Verified Customer

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Alvaro is hands down the most professional, helpful, kind and makes you feel like family, from the start! Alvaro should be in charge of training other managers on how he delivers superior customer service sk and makes you feel like family, from the start! Alvaro should be in charge of training other managers on how he delivers superior customer service skills, such as communication, following up and making you feel confident when he hands you off to the finance department. He needs to be promoted! More

by soniaginnette Verified Customer Verified Customer

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Thank you to Westside Lexus for a great start to the New Year. Lurie's level of service exceeded expectations. The experience was very comfortable and Lurie was patient, informative, and personable in giv Year. Lurie's level of service exceeded expectations. The experience was very comfortable and Lurie was patient, informative, and personable in giving me the best advise. We found the perfect used car with a great deal. The process was so smooth and efficient. Before I knew it I was in finance where Nam Pham helped get a great rate on my new purchase. He took the time to answer all of my questions and helped work Grigg my concerns. I can't thank the Westside Lexus team enough. I would highly recommend them to family and friends. More

by nemo_tone Verified Customer Verified Customer

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Best dealership I've ever dealt with from top to bottom. This is my six car here I will never go anywhere else, service is wonderful also. This is my six car here I will never go anywhere else, service is wonderful also. More

by NIDEVERFAMILY Verified Customer Verified Customer

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Very good John Parrish was very responsive and knowledgeable. I have been a Westside Lexis customer for more than 20 years. The service department is outstand John Parrish was very responsive and knowledgeable. I have been a Westside Lexis customer for more than 20 years. The service department is outstanding. Thsnks More

by gerald.wilson Verified Customer Verified Customer

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Smooth and quick Our salesman Desmond was pleasant and cordial at all times. The sales manager Alvaro worked to get us in the car we wanted. Really liked the finance Our salesman Desmond was pleasant and cordial at all times. The sales manager Alvaro worked to get us in the car we wanted. Really liked the finance process as Judy was pleasant to work with and they had a smart board where we could clearly see the documents we were signing. on Top of that the Lexus has a super smooth ride. More

by Dahe2001 Verified Customer Verified Customer

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The best car purchasing experience my husband and I have had The salesperson in particular made the experience the best we have ever had...Hai Ho. This was a streamlined, no hassle process that left us in shock The salesperson in particular made the experience the best we have ever had...Hai Ho. This was a streamlined, no hassle process that left us in shock because we were actually in a good mood when we left the lot. Hai's knowledge of the vehicle, expertise on handling customers and their personality types, and the expeditious way in which he handled the transaction are the main reasons we are more than thrilled with the experience. More

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