Alvaro Marquez
Alvaro Marquez at Westside Lexus

Alvaro Marquez

Pre-Owned Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
17 Reviews
5.0

17 Reviews

Write a Review

Dealership Experience

18 yrs

Languages Spoken

English English

Spanish Spanish

17 Reviews of Alvaro Marquez

January 26, 2024

Dealership Rating
Employee Rating

Purchased Certified Lexus RX350 with low mileage. We were from out of town and this was over the Christmas Holidays. The staff accommodated our needs as we needed to travel back to West Texas soon af More

by BASHV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez , Steve Davis, Alex Gifford

Jan 26, 2024

Westside Lexus responded

We're glad to know that our team at Westside Lexus was able to accommodate your needs during the holiday season. It's great to hear you had a positive experience, and we look forward to serving you again in the future!

November 29, 2023

Dealership Rating
Employee Rating

I have purchased / leased at least six vehicles from Westside and / or Northside Lexus. I like the cars but it is the dealerships' customer service that keeps me coming back to Lexus. More

by FREEMAN.WADE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Clements, Brooke Malia

Nov 29, 2023

Westside Lexus responded

We're so glad to know that our customer service keeps you coming back! It's always a pleasure assisting you at Westside Lexus. Thanks for your continued support and we look forward to serving you in the future!

October 22, 2023

Dealership Rating
Employee Rating

He quedado muy complacido con la compra del. carro, la atención super profesional , lo garantizo 100%. Sali con el.carto que quería. Gracias por todo More

by RAULMARIEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando Lozano

Oct 23, 2023

Westside Lexus responded

Raul, nos alegra saber que su experiencia con Westside Lexus fue 100% satisfactoria y profesional. Disfrute de tu nuevo carro! Gracias por elegirnos y le deseamos muchas millas felices!

May 11, 2023

Dealership Rating
Employee Rating

Mary Margaret and Danny were incredibly helpful. They listened carefully to what we needed. They never pushed us. They offered possibilities and let us take our time. More

by lmmaxwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Garza, Mary Margaret McGowan , I think Alvaro is Manny?

May 11, 2023

Westside Lexus responded

We're so glad to hear that Mary Margaret and Danny provided you with attentive and pressure-free service during your visit to Westside Lexus! Our team strives to offer comprehensive options and let our customers take their time in making a decision, so your feedback makes our day!

March 09, 2023

Dealership Rating
Employee Rating

The staff is very friendly and professional. They are very customer service oriented! Good job! More

by DEYNAHEMELBERG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez , Alex Gifford

Mar 09, 2023

Westside Lexus responded

We’re delighted we could deliver an excellent experience! - Westside Lexus Team

October 21, 2022

Dealership Rating
Employee Rating

Sales experience was quick and easy got my wife out of her old NX and into a new RX, she loves it More

by JASON_BIBB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Niedzielski, Steve Machann

Oct 21, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Westside Lexus team. Congratulations to your wife on her new Lexus RX, and we hope to see you back again down the road!

August 15, 2022

Dealership Rating
Employee Rating

They are all absolutely amazing people. Top notch service from start to finish. Best experience ever. More

by wgb001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Westside Lexus responded

Thank you for this fantastic review of our team here at Westside Lexus! We will be sure to pass along your kind words to everyone. Have a lovely day!

May 19, 2022

Dealership Rating
Employee Rating

Great customer service! Everyone were very at tentative and courteous. The sales person was very knowledgeable and friendly. Great experience! Thank you everyone you all More

by SUZZ96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 20, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

January 20, 2022

Dealership Rating
Employee Rating

Best customer service from Alvaro Marquez and Mike Gonzalez. They made buying a Lexus simple and quick! Attention to detail was everything throughout the car hunting process and they made it a point t More

by Juan Aguinaga
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gonzales

Jan 20, 2022

Westside Lexus responded

Hi Juan, thanks for the review! We're glad to see that Alvaro and Mike delivered a seamless customer service experience. We're happy to hear that our team answered all your questions, and we're pleased that you settled on the Lexus IS.

August 13, 2021

Dealership Rating
Employee Rating

I had a great experience! The staff was very helpful, there was no pressure to make the purchase, the facility was very clean, and best of all I got a great deal! More

by M_LUNSFORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez , Steve Davis

Aug 13, 2021

Westside Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely in your new vehicle, and congratulations! We hope to see you back again down the road!

1

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