Alvis Young
Alvis Young at Tom Peacock Cadillac

Alvis Young | Page 4

Service Consultant

Tom Peacock Cadillac

15480 North Fwy
Houston, TX 77090

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4.8
41 Reviews
4.8

41 Reviews

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41 Reviews of Alvis Young

June 06, 2024

Dealership Rating
Employee Rating

When you enter this Dealership,you are greeted with Professionalism. Great service in timely manner. More

by Jerryeamos
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 19, 2024

Tom Peacock Cadillac responded

Thank you for taking the time to share your positive experience with us, Jerry. We are delighted to hear that you appreciated the professionalism and great service you received at Tom Peacock Cadillac. We look forward to welcoming you back in the future or sharing your experience with others. Sincerely, Steve Hainline | General Manager | 281.443.7700

June 05, 2024

Dealership Rating
Employee Rating

Service was excellent as always from service rep to cashiers. Even with construction going waiting room was clean and comfortable More

by Bill
Service Price Transparency
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Recommend Dealer
Yes
Jul 19, 2024

Tom Peacock Cadillac responded

Thank you for the 5-star review, Bill! We're thrilled to hear that you had an excellent experience at Tom Peacock Cadillac, despite the construction. Our team takes pride in providing top-notch service, and we're delighted that you found our waiting room clean and comfortable. We look forward to serving you again in the future. Drive safely! Sincerely, Steve Hainline | General Manager | 281.443.7700

June 05, 2024

Dealership Rating
Employee Rating

I appreciate my service provider, Mr. Young, for being attentive to what I needed and assisting in making a decision. More

by Shez
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 19, 2024

Tom Peacock Cadillac responded

Thank you for sharing your positive experience, Shez! We're glad Mr. Young was attentive and helped you make decisions. We look forward to serving you again at Tom Peacock Cadillac. Sincerely, Steve Hainline | General Manager | 281.443.7700

June 04, 2024

Dealership Rating
Employee Rating

Alvis Young, as usual, is as helpful as anyone could hope. He’s an excellent person who makes Tom Peacock Cadillac great. More

by gregsaldinger
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Billie Collins , My cashier is a delight.

Jul 19, 2024

Tom Peacock Cadillac responded

Thank you for your kind words and for recognizing our team member's excellence! We are grateful for your support and your positive feedback. We look forward to welcoming you back to Tom Peacock Cadillac in the future. Sincerely, Steve Hainline | General Manager | 281.443.7700

June 03, 2024

Dealership Rating
Employee Rating

Very good service They were able to take me before my appointment time Nice waiting room Great communication from service department More

by Krigartdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2024

Tom Peacock Cadillac responded

Thank you for the positive review, we appreciate your kind words! We aim to provide efficient service and a comfortable experience for all our customers at Tom Peacock Cadillac. Feel free to visit us again in the future or recommend us to others. Your satisfaction is our priority. Sincerely, Steve Hainline | General Manager | 281.443.7700

May 31, 2024

Dealership Rating
Employee Rating

Always a first rate operation Sales lady jennifer is the most helpful sales lady I have had. And I Owen 12 cars 2 caddies Ferrari Aston and more. More

by rhickman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer in sales who handles everything for my cars

May 28, 2024

Dealership Rating
Employee Rating

Top notch when it comes to products and services. Makes efforts to ensure customer comfort and satisfaction. More

by Maze
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Recommend Dealer
Yes

Other Employees Tagged: Spear Pittman IV

May 28, 2024

Dealership Rating
Employee Rating

Service was completed timely. Service advisor Alvis Young is professional and knowledgeable. The service department staff is very helpful. More

by carrieadams9
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Recommend Dealer
Yes

May 27, 2024

Dealership Rating
Employee Rating

Tom Peacock has been servicing my Escalade’s EXT AND ESV for over 15 years. Thank you Alvis Young my Service Advisor More

by Rodney.mccray
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 25, 2024

Dealership Rating
Employee Rating

It very clean all the employees was helpful and courteous I don't have anything else to say More

by bondaalexander
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 25, 2024

bondaalexander responded

It was an good experience I will buy my next car from this dealership

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