Alyssa Bartlett | Page 3

Mountain View Hyundai responded

Your recommendation to friends and family means a lot to our team. We’re glad our staff made your visit welcoming. We look forward to serving you again soon.

Mountain View Hyundai responded

Hearing that purchasing your Hyundai Tucson was effortless made our day. Alyssa loved working with you and appreciates your kind words. Congratulations on your new Tucson and thank you for choosing us.

Mountain View Hyundai responded

We’re delighted that Alyssa and our team made the approval process fast and straightforward for your new Hyundai Elantra. It’s great to know you found everything smooth and efficient. If you need any further assistance as you enjoy your Elantra, just let us know.

Mountain View Hyundai responded

We’re glad our team navigated your complex trade and made the Santa Fe purchase effortless. It’s rewarding to know the buying process felt seamless for you. If any questions come up about your Hyundai, feel free to reach out.

Mountain View Hyundai responded

It’s wonderful to know Alyssa, Aaron, and Shaun provided you with a seamless experience as a returning customer. We’re glad Alyssa’s dedication and Aaron and Shaun’s clear communication helped you feel confident in your purchase. Enjoy your new Hyundai Santa Fe and we look forward to serving you again.

Mountain View Hyundai responded

It's great to hear that Alyssa was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountain View Hyundai!

Mountain View Hyundai responded

William, thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience felt frustrating — that’s never the impression we want to leave with anyone who visits our dealership. sometimes the advertised online price includes conditional manufacturer incentives that require specific qualifications, such as military status, college graduate programs, or other eligibility criteria set by Hyundai — not by the dealership. While we always work hard to apply every rebate a customer qualifies for, some offers simply cannot be honored if the requirements are not met. We understand how disappointing that can feel, and we regret if the explanation did not come across clearly during your visit. We do want to recognize Alyssa, who is one of our strongest customer advocates and works tirelessly to fight for every dollar of savings available for her clients. Her goal — and ours — is always to help customers receive the best possible value within the programs provided to us. We appreciate you giving us the opportunity to earn your business and truly wish you many great miles ahead in your vehicle. — Mountain View Hyundai