Alyssa Pyle | Page 12

Awesome experience I went in knowing what I wanted and they worked with me the whole way. Professional and courteous are two of their major strong suits...not to mention I went in knowing what I wanted and they worked with me the whole way. Professional and courteous are two of their major strong suits...not to mention so many more. John made the deal work as well as Mike and Jan all helping every step of the way! Thank you thank you thank you!!!! We will be back and spread the word! More

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The service and sales are great people Ed Belonga and Jason Finley and Jan McGill are great person . David you have great person at your work place the sales person are great and service Ed Belonga and Jason Finley and Jan McGill are great person . David you have great person at your work place the sales person are great and service . I have took my truck there from 2004 to 2018. My truck is old so I bout a new truck at David dodge . I will get my service there. mike DiLossi More

by michael.dilossi Verified Customer Verified Customer

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The Best Service for the Best truck out there!!! A great overall experience with 100% satisfaction! David Dodge continues to impress. From my first contact via the internet to financing at the dealer A great overall experience with 100% satisfaction! David Dodge continues to impress. From my first contact via the internet to financing at the dealership, as well as my latest service visit. It has truly been one of the BEST decisions I ever made!!! More

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Great Experience! This was my first time buying a car and my first dealership experience. Everyone at David Dodge Chrysler Jeep was fabulous, friendly and super helpful This was my first time buying a car and my first dealership experience. Everyone at David Dodge Chrysler Jeep was fabulous, friendly and super helpful, especially Sharif! Sharif was wonderful from the second he introduced himself. Thank you all for making this a stress free experience! More

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Life Is A “Journey” Helpful and friendly staff, I am here every 3-4 months for service on my 2017 Journey, They get my in and out, providing top notch service everytime. Helpful and friendly staff, I am here every 3-4 months for service on my 2017 Journey, They get my in and out, providing top notch service everytime. More

by caamore2019 Verified Customer Verified Customer

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Enjoyable process I was very satisfied with the service and salespersons, Mr Mosley and Alyssa Pyle There were no car buying games. Mr Kelleher responded over and spoke I was very satisfied with the service and salespersons, Mr Mosley and Alyssa Pyle There were no car buying games. Mr Kelleher responded over and spoke to us to check on the process and asked for any improvements. All paperwork was ready upon my arrival. More

by MLORDITCH Verified Customer Verified Customer

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Thank you! Alyssa was very helpful and always got right back to me with my questions - Dave Cooke helped me get the deal I wanted & was also very helpful & frien Alyssa was very helpful and always got right back to me with my questions - Dave Cooke helped me get the deal I wanted & was also very helpful & friendly.. I have already recommended this place to family and friends. Thank you for all your help! More

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Don't Believe Everything the Commercials Promise Good morning Mr. Kelleher: Thank you for reaching out and thanking me for becoming part of your auto family. Unfortunately, I wish I never did. A Good morning Mr. Kelleher: Thank you for reaching out and thanking me for becoming part of your auto family. Unfortunately, I wish I never did. At the beginning of my search, I started talking to Alyssa Pyle through emails and text messages, which was great. Last Thursday, I talked to her all day long about the Jeep that I was interested in, filled out paperwork online so that the process wouldn't take so long, as I would have my 9 year old daughter with me. She assured me everything worked out and I would be in and out in no time. After picking my daughter up from school, we can straight to your dealership. We arrived about 5:10pm. I walked into your show room and asked for Alyssa to then be told that she had left for the day already. That should have been my first instinct to turn around and walk out the door. I was then passed to Gary Celotto, who did his best to help me out, but I was basically thrown at him and he had no clue as to anything that had happened and been accomplished between Alyssa and I. Gary had me test drive a Jeep Cherokee Limited, which was very nice and I truly enjoyed that vehicle. When we got back to you dealership and the numbers were ran, I was looking at an almost $700/month car payment. As I had explained to Alyssa, I was in the process of going through a divorce, a single mother, and the car that I was trading in was not going to last much longer and I needed some more reliable. The vehicle that I wanted, a 2018 Jeep Cherokee that had only 2,000 miles, was perfect and was assured that it would be there when I got there to test drive it. When I got there, I was then told that this particular vehicle had been sold and no longer available to me. I have attached a picture of this vehicle for you. Gary then had me test drive the Jeep Compass, which is a nice car as well. We come back to your showroom and waited almost 2 hours for your finance person to run some numbers and speak with banks about financing. When I asked about some options, like power seats, I was told I was not eligible for them and need to stick with the bare bones of the model. Talk about a slap in the face and almost a personal attack to my character, as if I wasn't good enough to own a vehicle with power seats. Once again, I should have walked out the door and found another Jeep dealership. It was now 8pm...mind you, myself and my 9 year old daughter had been sitting there for 3 hours, after being promised we would be in and out, was not offered a drink, had not had dinner yet and we were both getting frustrated. Jan finally makes time for me, and we go back to her office to talk numbers. She talks about a mile a minute, and quite frankly, I have no clue what she was even explaining to me or trying to force me to purchase. Again, what part of going through a divorce and single mother did anyone not understand? After signing about 100 papers, I was handed the keys and told good luck - meanwhile, leaving with a car payment of $550. I am still trying to figure this vehicle out and its features. I was given a packet of information of the options that it is offered, such as SiriusXM Radio for 1 year, told only find out that this vehicle does not come equipped with satellite radio and therefore I am not eligible for this promotion. Another time where your dealership promised me the SiriusXM Radio for a year promotion, to once again be disappointed and made to feel like it was too good for me to have as an option. One of the reasons why I even choose to look at your dealership is because of your commercials and all the promises you make and how genuine you are in those commercials. I do believe you are a genuine person and do whatever you can to make your customers or potential customers happy. On this day though, I felt like I got the wool pulled over my eyes, no one was understanding my situation, and the vehicle that I truly wanted and was promised that afternoon that it was still available was sold, and no one even gave me the decency to let me know. Then, to be put into a Jeep Cherokee Limited to test drive, then be told I did not qualify for that vehicle and let's look at the Compass. It was like being told you can have lobster, then the waiter coming back and saying sorry, you aren't good enough for the lobster, but you can purchase some frozen shrimp. It truly blows my mind to be told that night that power seats is not an option I can have in order to purchase a vehicle. POWER SEATS?!? I honestly wish you had been there last Thursday night so that I could have spoken with you face to face, but I wanted to make you aware of my "experience" at your dealership. More

by STEPHMOHR0819 Verified Customer Verified Customer

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Making it right Great experience at David Dodge! Having a two month old at home made it difficult to shop for a new truck but we were able to get everything taken ca Great experience at David Dodge! Having a two month old at home made it difficult to shop for a new truck but we were able to get everything taken care of ahead of time with Alyssa, part of the online team. Jan in finance had all my paper work ready to go and I was in and out within an hour with a new Ram. They even watched my little girl while I completed paperwork and checked out the truck. After purchasing though, I learned that some key features that I wanted were not on the truck even though they were listed in the description. I was very disappointed, but after bringing my concern to Sharif, my sales rep, the next day he made it right and found me the truck I wanted at another dealership. Great service and I am very happy with my purchase now. More

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Nice dealership: Verh personable Sales Reps. Willing to help Well; I called back after I purchased the SUV 🚙 and thr sales person I reached helped me by suggesting how to open all doors at one click She told Well; I called back after I purchased the SUV 🚙 and thr sales person I reached helped me by suggesting how to open all doors at one click She told me wher to look on the book to find that. I have not found it yet But what I like about David Dodge; If one person is busy they will refer you to another sales person to help you I’m happy with the purchase and the sales people I’ll recommend my Parishioners if one of them wants to buy a Jeep 🚙 More

by Pastor Brown Verified Customer Verified Customer

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