Alyssa Roybal | Page 19
Service Advisor
Clement Hyundai
500 Clement Point Drive
Wentzville, MO 63385
349 Reviews
Write a Review349 Reviews of Alyssa Roybal
January 08, 2024
Alyssa was great to work with and understanding of our needs. We had to talk with Jon about an ongoing issue with our window and will schedule it to be looked at by itself. The bill was pricy. needs. We had to talk with Jon about an ongoing issue with our window and will schedule it to be looked at by itself. The bill was pricy. More
Other Employees Tagged: Alyssa Roybal
December 10, 2023
This dealership sold me a LEMON. I have problems from the beginning. They said that I would have to Pay for them to check my car. I have trim coming a.part from my car. The back door I have problems from the beginning. They said that I would have to Pay for them to check my car. I have trim coming a.part from my car. The back door doesn’t close sometimes. The car was driven through mud when I took it for repairs I insisted that they wash off the mud. They half did it. I was kept there about 8 hours and lost a day of work. This was a terrible experience. More
December 03, 2023
It was a pain to get my car in for an oil change. If I had known that the service department is so busy that it takes weeks for an appointment, I would’ve bought the car at a different dealership. I If I had known that the service department is so busy that it takes weeks for an appointment, I would’ve bought the car at a different dealership. I am used to being able to get an oil change the same day or at least the same week I need it done. Also my appointment was for a drop off and to be ready by the end of business the next day. I arrived before the service department was closed and the rep wouldn’t help me. He said to fill out the drop off paperwork with the keys and park the car. I had questions as it was our first appointment with the new car. He didn’t have the time to provide me with even 3 star service. He was too busy sitting at his computer on his cell phone. it’s not like I showed up at closing time. Then I would understand. On top of everything we picked up the car, it smelled like BO, wasn’t vacuumed, or washed. They give us a piece of paper saying that if we leave a 5 star review and follow their review guidelines (examples of what to say) I would get a free tank of gas. Sorry, but I will not lie in a review to get anything free. More
Other Employees Tagged: Jay Brown

