Amanda Badgewell
Amanda Badgewell at Serra Volkswagen

Amanda Badgewell

Service Advisor

Serra Volkswagen

1490 Center Point Pkwy
Birmingham, AL 35215

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4.7
608 Reviews
4.7

608 Reviews

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608 Reviews of Amanda Badgewell

January 22, 2026

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Employee Rating

I was having an wonderful day because Nissan had given me a ride to and from work. Ist you sent me a bill for almost $200 for a brake flush out, but once I got my truck the brakes went straight to the floor More

by shelika98
Service Price Transparency
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Recommend Dealer
No
Jan 23, 2026

Serra Volkswagen responded

Thank you for bringing your experience to our attention. We strive for customer satisfaction and this instance does not uphold to our standards. This technician is no longer employed with our dealership. We take a customers safety as our #1 priority and this was totally unnacceptable. We hope that this experience will not stop you from trusting in us for the future.

January 20, 2026

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Angel Borja was a joy to work with through the entire process of my vehicle purchase. He explained everything in detail, and I am enjoying driving the Nissan Rogue. I would recommend him to anyone look More

by Smoorer
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Recommend Dealer
Yes

Other Employees Tagged: Angel Borja

January 20, 2026

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Employee Rating

Always courteous and professional, with goal to meet customer needs. They also work to be as flexible as possible with regard ti schedulesz More

by Tracy B.
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Recommend Dealer
Yes

January 09, 2026

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This Serra Nissan / Volkswagen dealership is highly responsible and respectful. I enjoy being a customer. Thanks More

by drmarnitacook
Service Price Transparency
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Recommend Dealer
Yes

December 25, 2025

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They had fast Service. The lady was very nice at the desk.the service technician was very nice More

by patriciaburrell6
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Joshua Lane

December 17, 2025

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The staff is always friendly and knowledgeable about the services that I may need and any products I inquire about! More

by yakimaqb77
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Courtney

December 12, 2025

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Employees were very polite and greeted you with a smile. Very professional and very thorough. More

by Frankie.daniel35
Service Price Transparency
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Recommend Dealer
Yes

December 10, 2025

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The customer service is very good and the lady there was very friendly and helpful. More

by enawesome4@gmail.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 09, 2025

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Employee Rating

I brought my truck in to get and oil change and tire rotation. Amanda help me and keep my updated with everything going on with my vehicle. She gave excellent customer service. More

by drewdebter
Service Price Transparency
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Recommend Dealer
Yes

December 08, 2025

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Employee Rating

Curtis and Dalton went above and beyond to get us into the vehicle we wanted. Many thanks to a great team effort. More

by Ericjacksonbbq
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Curtis Lloyd

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