Joshua Lane
Joshua Lane at Serra Volkswagen
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Joshua Lane

Service Manager

Serra Volkswagen

1490 Center Point Pkwy
Birmingham, AL 35215

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4.7
300 Reviews

Dealership Experience

12 yrs

Industry Experience

19 yrs

Specialties & Trainings

VOLKSWAGEN CERTIFIED

4.7

300 Reviews

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300 Reviews of Joshua Lane

May 03, 2024

Dealership Rating
Employee Rating

The service is exceptional and it's always comfortable anytime I have an appointment scheduled More

by deeharris692
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgewell

May 03, 2024

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They were able to find and fix the issue my car had in a timely manner More

by heathert
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

April 30, 2024

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Great Customer Service, very Helpful, took there time to explain things to me, they was not in rush. More

by tz.almodovar74
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

April 29, 2024

Dealership Rating
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I should have been informed that they do not have alignment equipment at this location and my car would be taken to another dealership. I had to reset my tire pressure sensor myself. More

by bettijo556
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Recommend Dealer
No

Other Employees Tagged: Amanda Badgewell

April 26, 2024

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All of my experiences with Serra Volkswagen have been amazing! The people are are very nice and respectful. I will definitely choose Serra Volkswagen for future purchases. More

by ashleyhall8489
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

April 20, 2024

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Excellent service at this location lobby area clean and r the employees offered great services More

by jackson.victoria95
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

April 16, 2024

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Very Nice Staff, Easy to make appointments. Had to Order the part I needed, but set the expectations for how long it would take. More

by jfdillard
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Recommend Dealer
Yes

April 15, 2024

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Fast and friendly very professional everyone is always so nice they do good work and get it done fast More

by Erika Tapia
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

April 09, 2024

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Great service! Nice people! Oil change was done in a timely manner. Would definitely recommend! More

by star_buckhannon
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

April 04, 2024

Dealership Rating
Employee Rating

Both people I worked with during my time getting my car fixed were extremely courteous and personable. My only complaint was with the length of the repair itself, and the lack of communication on why my re More

by brunner_daylon
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgewell , Isaac El-Amin

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