Amanda Badgwell | Page 8

Great service and professionalism. Angel Borja, the car salesman went above and beyond to make sure I was satisfied with my new car purchase. I am recommending him to family and friend Angel Borja, the car salesman went above and beyond to make sure I was satisfied with my new car purchase. I am recommending him to family and friends More

by Smoorer Verified Customer Verified Customer

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I am satisfied with my service each time It's time for me to get service. to get service. More

by dnc3 Verified Customer Verified Customer

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Thanks Everything was fine and I will always be a costumer and I recommend nissan to family and friends costumer and I recommend nissan to family and friends More

by 54normanevans Verified Customer Verified Customer

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Thanks Everything was fine and I will always be a costumer and I recommend nissan to family and friends costumer and I recommend nissan to family and friends More

by 54normanevans Verified Customer Verified Customer

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Brought car in for recall and service issue repairs were completed Amanda was very helpful in resolving the issues completed Amanda was very helpful in resolving the issues More

by kdrr50 Verified Customer Verified Customer

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Amanda was welcoming, friendly and my car was serviced in a timely manner. I'm happy that she referred me to a wonderful sales associate name Angel. I really appreciate it. a timely manner. I'm happy that she referred me to a wonderful sales associate name Angel. I really appreciate it. More

by stacyharton586 Verified Customer Verified Customer

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I've been a customer of this dealership for years and they haven't disappointed me yet they haven't disappointed me yet More

by NorrisCooper57 Verified Customer Verified Customer

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Always a pleasure bringing vehicle in for service to knowledgeable dealership Service is always excellent knowledgeable dealership Service is always excellent More

by Walter67 Verified Customer Verified Customer

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Serra nissan in center point always been good to me when calling to make an appointment or serving my car. calling to make an appointment or serving my car. More

by alvinbarbour61 Verified Customer Verified Customer

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The service department itself was fine. The workers in the front such as Amanda and another female worker who works the front are extremely rude and unprofessional. They didn’t send a revie The workers in the front such as Amanda and another female worker who works the front are extremely rude and unprofessional. They didn’t send a review for my encounter with them a few days prior so this review will be for both. On Friday December 26 I went for a routine oil change. When I pulled up totje garage, it took a while for them to acknowledge me. I saw two individuals sitting at the desk scrolling on their phones. I continued to inch up until someone finally looked up. Moving forward, I was picked up as I didn’t want to wait at the dealership. After sitting inside for approximately 8 minutes or so I noticed the woman who I encountered at the desk left my car door open. When I confronted her about this as the light being on could drain my battery she stated, oh that’s I habit I have I’ll close it. They had my car for approximately 4 hours or so. When I made the choice to go check on the status of my vehicle, the female worker at that time working in the front told me “well I tried to call you”. She was minting my phone went directly to voicemail despite me showing her I had no missed calls and have never had an issue in the past with being contacted. She dismissed my inquiry and told me my paperwork was in the office. Moving to the following Monday, I went back due to an unfortunate blow out. I encountered Amanda this time. She stated they’d place an order for my tire and it should be there the next morning and she would be contacting me. More than 24 hours passed and no one from Nissan reached out. It took my mother and I going back up to the dealership only to find out by a worker in the service department that the tire had been there since that morning and we were supposed to have received a phone call. Once again, Amanda acted as if this was not her problem even though she guaranteed a call back. Luckily we encountered the manager, Mr. Courtney and he apologized for the lack of communication. Since the staff has changed at the service department, the quality of customer service has truly declined. While I appreciate Mr. Courtney and him being so proactive, the women who work in the front have the worst attitudes and should not be in customer service. More

by Kierra.hutchins Verified Customer Verified Customer

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