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Amanda Crosby
533 Reviews
Dealership Experience
10 yrs, 7 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
533 Reviews
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533 Reviews of Amanda Crosby
Verified Customer
March 16, 2022
Customer Service was excellent once again. I really appreciated having the use of the loaner vehicle. The only thing was that the loaner paperwork said it had 3/4 of a tank of gas, but as I really appreciated having the use of the loaner vehicle. The only thing was that the loaner paperwork said it had 3/4 of a tank of gas, but as I was driving away, I noticed it was actually right on 5/8. Before returning the car, I added 2 gallons. I hadn't driven very far at all so 2 gallons should have been more than enough to cover the distance I had gone (unless the car had exceedingly poor gas mileage!). The service desk sent me an e-mail afterwards showing that I had returned the car with only just over 5/8 of a tank. I wish I had remembered to mention that it actually was more than when I had picked up the car. More
by fcook0
Other Employees Tagged: Jordan Barkow
March 16, 2022
Delays in finishing 90,000 mile service and related safety work. Took 2 days. Noticed transmission shifting problem and reported to service advisor. Service 2 weeks later resulted in report that transm safety work. Took 2 days. Noticed transmission shifting problem and reported to service advisor. Service 2 weeks later resulted in report that transmission was “junk” . Advised to report to Subaru America for help. It left me with a very negative opinion about my visits. I have owned and trusted Subaru vehicles for over 20 years and haven’t had an outcome like this before More
by PEDSON692
Other Employees Tagged: Morgan Loomis, Jordan Barkow , Rachael Hunt
March 12, 2022
Amanda had amazing customer service. Dealership wouldn’t do alignment on my car because they tried to upsell me on getting new tires and the works , so I had to bring my alignment elsewh Dealership wouldn’t do alignment on my car because they tried to upsell me on getting new tires and the works , so I had to bring my alignment elsewhere More
by MANNY_BECK
March 11, 2022
Very prompt and professional service. Completed the work ahead of schedule. I have always enjoyed excellent service there ‼️ Completed the work ahead of schedule. I have always enjoyed excellent service there ‼️ More
by williamreichenbach
Other Employees Tagged: Morgan Loomis
March 10, 2022
The service department couldn’t be more courteous or helpful. I’ve had my winter tires put on and calibrated, a rear bumper guard installed, and a 6000 mile check up, on two different visits and I could helpful. I’ve had my winter tires put on and calibrated, a rear bumper guard installed, and a 6000 mile check up, on two different visits and I couldn’t be more pleased. My muddy car was much cleaner when I left and when I arrived, a completely unexpected a bonus! More
by ROBERTCOMAZZI
March 10, 2022
As always they are thorough and informative when addressing service and pricing. That is why we keep going back. addressing service and pricing. That is why we keep going back. More
by willmere
Other Employees Tagged: Morgan Loomis, Jordan Barkow
March 07, 2022
I am so impressed withe excellent work and friendly service ....so kind and helpful and good at what they do. service ....so kind and helpful and good at what they do. More
by aylanahkatz
Other Employees Tagged: Morgan Loomis , Shawn
March 05, 2022
The folks over at Brattleboro Subaru always go out of their way to make it a great experience! their way to make it a great experience! More
by dawnstar333
Other Employees Tagged: Morgan Loomis, Jordan Barkow
March 05, 2022
You said 1 hour aznd my car was ready in that time. You guys went the extra mile and called to let me know I had forgotten my library book. Thanks. Elaine Scott You guys went the extra mile and called to let me know I had forgotten my library book. Thanks. Elaine Scott More
by escott3
Other Employees Tagged: Morgan Loomis
