"Friendly and helpful dealer team = great experience"
I had been shopping in the upstate NY area for a particular Subaru for several weeks, and on a Friday morning my father offered his help. He tracked down a car matching what my wife and I were looking for in Brattleboro Subaru's inventory, and communicated by email with Marie Flack regarding it. He gave me the information, and when I spoke with them on the phone preparatory to driving 2 hours plus to check out the car, her colleague Jason stepped in to supply the information I needed before we headed all the way out there.
When we arrived, Jason greeted us with a smile and passed us into the custody of Zach. We test drove the car and decided to go forward, and Zach was transparent and honest in response to all of our questions about pricing and process. The whole team made us feel very comfortable throughout the process and had all the solutions ready to go in a complicated multistate situation. They even got us wrapped up and on the road in time to make our pre-existing dinner plans, which I count a major feat on a busy Saturday at a car dealership!
In comparison to the last several car purchases made by myself, my wife, or our family, this was a painless and pleasant experience, and I am happy to now be a Brattleboro Subaru customer!
"Amazing dealership to work with"
I've bought two Subarus from Brattleboro and both times they have exceeded my expectations for quality and care. This last Subaru I was having a tough time finding a ride to the dealership, they recommended taking Amtrak and picking me up at the station. What a great idea and so much easier.
Will buy from in the future.
"Simple, Quick, and Helpful"
The people at Brattleboro Subaru were very easy to work with. These guys are honest, and didn't try to dupe me like other dealerships. In addition, they were not pushy with anything, and always tried to work with me to get a deal I was comfortable with.
"Great people, professional and prompt work"
This is why I love living in a small town (well at least small in comparison to the places I lived in California). You walk in and people know you and greet you sincerely. The work is always first rate, but they go the extra mile in being flexible in schedule when you really need it. The dealership is populated by kind and considerate people who inspire loyalty in customers like myself.
" Excellent, excellent, excellent!!!"
The entire staff was amazing from start to finish, especially my sales person Zakk Griffin. Everyone was friendly and knowledgeable. Not once did I feel pressured like I have experienced at other places. I will definitely be buying all of my cars from now on from Brattleboro Subaru!