Amanda Crosby | Page 8

Amanda was really easy to work with and very accommodating. I always have a great experience working with Amanda. accommodating. I always have a great experience working with Amanda. More

by blueyeqq Verified Customer Verified Customer

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Amanda Crosby is AMAZING! !!! My family and I were on a trip when we found ourselves 2 hours from home and only half way to our destination when we encountered car trouble with !!! My family and I were on a trip when we found ourselves 2 hours from home and only half way to our destination when we encountered car trouble with our Subaru Ascent. We were lucky enough to experience the trouble only 3 miles from the Brattleboro dealership. I pulled in to the lot and went to the service counter where Amanda greeted us. I explained to her that we were on a family trip and were experiencing trouble and didn't feel safe continuing in our car. Rather than tell us oh well there is nothing we can do to help, Amanda listened to our problem, quickly got us in a loaner vehicle and over the next two weeks stayed in constant contact with us regarding the issues with our Subaru. She genuinely seemed to care! I have worked at 3 different dealerships over the past 15 years and have seen how some service departments work. I have seen customers be refused loaners because they didn't buy their car there. I came in skeptical of a quick solution and left beyond satisfied with a lasting impression on me. I can't thank Amanda enough for helping us! She saved our family trip and Brattleboro was able to fix the problem with our vehicle. This same vehicle had been taken to our local Subaru dealer with the same concerns several times over the last couple of years and they were either not willing to dig deep to find the problem or didn't care. Amanda, Thank you from the bottom of our hearts! You were our savior in our time of need. I wish there was more I could do to recognize your help, positive attitude and willingness to help someone in trouble! I may live 2 hours north of Brattleboro Subaru but I will recommend anyone and everyone I know that needs good service or a new Subaru to visit you guys. If every employee at the dealership cares only half as much as Amanda I know they will be in great hands. Thank you again, I will always remember what you did for us! More

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I have had nothing but great service with everyone here. great customer service all around great customer service all around More

by kim_strange Verified Customer Verified Customer

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Marie was professional, helpful, and understanding of our needs. We found Marie to be very attentive and an easy person with whom to work. needs. We found Marie to be very attentive and an easy person with whom to work. More

by RBEAUZAY Verified Customer Verified Customer

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Jordan was very professional. Communicated through the process. Let us know what we needed for future services but didn't act pushy Communicated through the process. Let us know what we needed for future services but didn't act pushy More

by mhbrooks2003 Verified Customer Verified Customer

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Friendly, courteous staff. Work (summer tires off, winter tires on ) took longer than expected, but I was thoughtfully compensated for the delay. Work (summer tires off, winter tires on ) took longer than expected, but I was thoughtfully compensated for the delay. More

by SARAH_WALDO Verified Customer Verified Customer

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They have provided great service for years. Service managers are knowledgeable and courteous. Planning and scheduling are good. All around satisfaction. Service managers are knowledgeable and courteous. Planning and scheduling are good. All around satisfaction. More

by laird.cummings Verified Customer Verified Customer

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The service department staff is always helpful, friendly, and accommodating. I also trust that Brattleboro Subaru doesn't try to push unnecessary repairs. and accommodating. I also trust that Brattleboro Subaru doesn't try to push unnecessary repairs. More

by SUSANNE.SUSANNESCHMIDT Verified Customer Verified Customer

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Prompt, efficient, friendly and helpful. Service needs taken care of. Happy with the outcome. Will be back. Service needs taken care of. Happy with the outcome. Will be back. More

by smmindel Verified Customer Verified Customer

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Very helpful and polite! Takes the time to go over everything with your car and get you on the road again! Takes the time to go over everything with your car and get you on the road again! More

by RACHIEJONES90 Verified Customer Verified Customer

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