Amanda Koschak

Purchased a brand new Mercedes. Under 5K miles and my tire split on the sidewall at the seam. I noticed when my tires came up light on air. The rim wasn't damaged and I could see Under 5K miles and my tire split on the sidewall at the seam. I noticed when my tires came up light on air. The rim wasn't damaged and I could see no visible damage to the tire. When I took it in to replace the tire I asked if it could be covered as a manufacturer defect. I was told "No" you must have hit a pothole. After paying and complaining to the front desk I was contacted by the service manager. I come to find out it could have been turned in as a potential manufacturer defect. I was credited for a future visit but only for 7/10 of my tire wear. Which is astounding given I had only driven 5K miles. Overall, really poor experience and especially for a brand new 140K plus car. I almost forgot. I brought it in 8AM on a Saturday so I could have it back for the weekend. When I contacted them at 11AM asking if I could pick it up I was told it was too close to 12 and I would have to wait until Monday. Four hours to change a tire? Only going above a one star to a two due to the credit back. More

by BRCOLLINS109 Verified Customer Verified Customer

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Excellent service as usual. Kept me in mores throughout the service. Video review appreciated. Thanks Kept me in mores throughout the service. Video review appreciated. Thanks More

by DRRONALD Verified Customer Verified Customer

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Excellent service! The service rep always takes great care of my wife and myself. Thank you The service rep always takes great care of my wife and myself. Thank you More

by WPARHAM1 Verified Customer Verified Customer

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My son and I were very impressed with the dealership and most importantly Clif, the Sales Manager and Mahlee our Sales Consultant. They took care of us from start to finish in order for my son to purchase most importantly Clif, the Sales Manager and Mahlee our Sales Consultant. They took care of us from start to finish in order for my son to purchase his awesome vehicle!! We greatly appreciated all of their efforts!! Thanks so much! Pete and Damien Monell More

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As always communicative and professional service and technicians at Mercedes of Washington, Pa Love that Jim technicians at Mercedes of Washington, Pa Love that Jim More

by KRISMOLNAR.COM Verified Customer Verified Customer

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Amazing dealership and staff! I will Continue to come back time and time again. Always pleasant and upfront I will Continue to come back time and time again. Always pleasant and upfront More

by ltwarog1012 Verified Customer Verified Customer

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Justin and Bob Anderson are rockstars! Always go above and beyond for Mercedes-Benz customers like me! They got my EQE500 app back working and I love driving my car! 10/10 would recommend Always go above and beyond for Mercedes-Benz customers like me! They got my EQE500 app back working and I love driving my car! 10/10 would recommend this service to anyone!! More

by Ru2024 Verified Customer Verified Customer

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I truly appreciate the service and follow up communications I received to make sure my car was taken care of. Jim Horney and his staff provided prompt and expert service. I also appreciate the s communications I received to make sure my car was taken care of. Jim Horney and his staff provided prompt and expert service. I also appreciate the support they provided for my schedule so that I did not have to worry about taking time off from my work during the service for my car. The loaner car was very much needed and appreciated. I will continue to buy my cars from John Sisson motors because of this great service. More

by JFSAAB Verified Customer Verified Customer

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Quickly took care of problem and got me out of there. They were very courteous. They were very courteous. More

by KMCCART Verified Customer Verified Customer

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Creed was excellent during our visit to purchase or new car, Everything was perfect. Highly recommended car, Everything was perfect. Highly recommended More

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