Test drove new car and requested that wind noise be
looked into before I picked up the car. I was told it was looked into and it was the sunroof. Within 30 seconds of driving off the lot, I knew the is
looked into before I picked up the car. I was told it was looked into and it was the sunroof. Within 30 seconds of driving off the lot, I knew the issue was not addressed. Scheduled a service call to have it looked into ( is a 45 minute drive each way so every visit is 2 hrs min). I was told it would require parts to fix and schedule an appt. Dropped off car and next day was told that you were waiting for parts ( not sure why I dropped off the car). Two days later I called and was told that additional parts were needed ( I am not sure the car was looked at and now that it finally was the real problem was understood. ) I have had the car a month and have been dealing with this form the DAY BEFORE I BOUGHT IT. My experience is a 1. If there is another issue with this car I will car Land Rover NA and request a new one. I have purchased 6 cars from Land Rover guilford ( now executive auto). I expect a lot more for a 114,000 purchase. I expect you will take care of me in someway
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by KEVINJOYCE65
Verified Customer
Verified Customer
Other Employees Tagged:
Amanda Peck
Jun 22, 2026 -
Land Rover North Haven responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Tony Braglia
General Manager
203-508-7026
bragliat@executiveag.com
Amanda always pays attention to detail, and listens
Amanda listens to concerns and always fixes the problem
Amanda listens to concerns and always fixes the problem
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by VILLANOT
Verified Customer
Verified Customer
Other Employees Tagged:
Amanda Peck
Jun 18, 2026 -
Land Rover North Haven responded
Thank you for your five-star review and for highlighting Amanda’s attention to detail. We’re glad she listened to your concerns and resolved the issue on your Land Rover.
Tony Braglia
General Manager
203-508-7026
bragliat@executiveag.com
Friendly, helpful, and supportive when I came in.
Helped me get things set up and made it an easy process
Helped me get things set up and made it an easy process
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by DSPILIOTIS
Verified Customer
Verified Customer
Service Price Transparency
Jun 18, 2026 -
Land Rover North Haven responded
We’re glad our team was supportive and helped make setting everything up easy during your Land Rover service visit. Thank you for the five-star rating, and we look forward to assisting you again.
Tony Braglia
General Manager
203-508-7026
bragliat@executiveag.com
I appreciated the pick-up drop-off service for the repair
of my vehicle. My repair was done quickly and I waited only 1 day for the return of my vehicle.
of my vehicle. My repair was done quickly and I waited only 1 day for the return of my vehicle.
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by MDMRJTEED
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2026 -
Land Rover North Haven responded
Thank you for the five-star rating and for sharing your experience with our pick-up and drop-off service. We’re glad Amanda ensured your Jaguar F-PACE was back on the road within a day. Please let us know if we can help with anything else.
Tony Braglia
General Manager
203-508-7026
bragliat@executiveag.com
Great group of people.
Very professional and competent. Amanda has always been my point person for the Service Department. She is truly exceptional wit the level of service
Very professional and competent. Amanda has always been my point person for the Service Department. She is truly exceptional wit the level of service that she and her team provide.
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by MMATARES
Verified Customer
Verified Customer
Other Employees Tagged:
Amanda Peck
Jun 11, 2026 -
Land Rover North Haven responded
Reading that Amanda and our team provided such exceptional, professional service for your Land Rover Defender truly made our day. We appreciate your feedback and look forward to helping you again.
Tony Braglia
General Manager
203-508-7026
bragliat@executiveag.com
Professional staff, excellent facility, efficient
process. Very pleased with service. Well the dealership is also reasonably convenient, an easy drive from Old Saybrook. Good coffee in lounge area!
process. Very pleased with service. Well the dealership is also reasonably convenient, an easy drive from Old Saybrook. Good coffee in lounge area!
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by mrslan2
Verified Customer
Verified Customer
Other Employees Tagged:
Amanda Peck
Jun 08, 2026 -
Land Rover North Haven responded
It’s wonderful to hear our professional team and efficient service process made for a smooth visit. We’re glad the location worked well for your drive from Old Saybrook and that you enjoyed our lounge coffee. Thank you for trusting us with your Range Rover service.
Tony Braglia
General Manager
203-508-7026
bragliat@executiveag.com
Great dealership.
Very user friendly. I love my Range Rover Sport. I filled out the survey online.
Very user friendly. I love my Range Rover Sport. I filled out the survey online.
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by GINA43
Verified Customer
Verified Customer
Other Employees Tagged:
Amanda Peck
Jun 03, 2026 -
Land Rover North Haven responded
It’s great to hear our team made everything easy and that your Range Rover Sport is performing just as you hoped. Thank you for taking the time to complete the online survey. Please reach out anytime you need assistance.
Tony Braglia
General Manager
203-508-7026
bragliat@executiveag.com
Excellent No No No So close!
Just 11 more words… So close! Just 5 more words…
Just 11 more words… So close! Just 5 more words…
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by GGOLDMAN
Verified Customer
Verified Customer
Other Employees Tagged:
Amanda Peck
May 29, 2026 -
Land Rover North Haven responded
We appreciate the fun review and five-star rating. We’re glad your Range Rover service met expectations. Amanda looks forward to welcoming you back.
Tony Braglia
General Manager
203-508-7026
bragliat@executiveag.com
Beautiful dealership with quality staff that’s willing to
help. Smooth transaction without any issues.
help. Smooth transaction without any issues.
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by LARRYHH1
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Land Rover North Haven responded
Thank you for highlighting our team and facility during your Jaguar F-PACE service. We’re pleased the transaction went smoothly. We look forward to assisting you again.
Tony Braglia
General Manager
203-508-7026
bragliat@executiveag.com
Always have found service to be excellent.
Even was able to get a loaner on a same day breakdown, which I was not expecting.
Even was able to get a loaner on a same day breakdown, which I was not expecting.
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by PHUGOID306
Verified Customer
Verified Customer
Service Price Transparency
May 25, 2026 -
Land Rover North Haven responded
We’re delighted our service team has consistently met your expectations with your Land Rover. We’re especially glad we could arrange a same-day loaner when you needed it. Thank you for the five stars!
Tony Braglia
General Manager
203-508-7026
bragliat@executiveag.com