Amanda Peck
Amanda Peck at Land Rover North Haven

Amanda Peck | Page 4

Service Advisor

Land Rover North Haven

525 Washington Ave
North Haven, CT 06473

4.8
129 Reviews
4.8

129 Reviews

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129 Reviews of Amanda Peck

August 06, 2023

Dealership Rating
Employee Rating

Always accommodating my needs Vehicle serviced in a timely manner Dealership is a good location More

by ROSEMARIE.DELUCIA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 08, 2023

Land Rover North Haven responded

Thank you for taking the time to leave us a great rating. We truly appreciate your business, Rosemarie. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

August 04, 2023

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Employee Rating

work on the car is always top notch and they always give us a loaner which is a huge help. would highly recommend this dealership. More

by sreviews1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Land Rover North Haven responded

Thank you so much for taking the time to leave our service department a review. We truly appreciate your business and look forward to serving you for years to come. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 30, 2023

Dealership Rating
Employee Rating

I’m a long standing customer and I buy from North Haven because of service More

by DANDAVENPORTASSOCIATES
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Recommend Dealer
Yes
Jul 31, 2023

Land Rover North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 30, 2023

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Employee Rating

I brought in to get my seat fix. Apparently they couldn’t find a problem. The problem still exists More

by EDDIE.PACHECO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Land Rover North Haven responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Eddie, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 25, 2023

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Friendly, prompt professional customer service! Will be back again again for service in the future! More

by mao.hop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Land Rover North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 21, 2023

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Employee Rating

Completed all service as expected and brought my car back to me which was very helpful. More

by ttordanato
Recommend Dealer
Yes
Jul 24, 2023

Land Rover North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 19, 2023

Dealership Rating
Employee Rating

It is a very good dealership and all the staff are very helpful and friendly. More

by pvdobratz
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Recommend Dealer
Yes

Other Employees Tagged: Kathleen Infante, Domenic Cerreto , Bill in sales

Jul 20, 2023

Land Rover North Haven responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 30, 2023

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Employee Rating

Excellent dealership People very professional helpful Timely addressing of all problems Highly recommend to lother customers More

by fusi.stefano
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Workmanship
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Recommend Dealer
Yes
Jul 03, 2023

Land Rover North Haven responded

Thank you for the kind words for our service department, Stefano! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 11, 2023

Dealership Rating
Employee Rating

Did not have the part needed due to it being on backorder and had no idea when it would be available again. But took the opportunity to suggest other things that they could work on in excess of $6000 More

by TTHINCKLEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2023

Land Rover North Haven responded

Unfortunately parts availability continues to be an ongoing concern. I'm sorry we are not able to give you a more accurate arrival date for the part you need. In regards to the other work recommended, it would have been remiss of us not to mention such a severe coolant leak before you left with the vehicle. We picked up your vehicle for service, provided you with a complimentary loaner, and did not charge you for the diagnosis. There was no pressure to perform any other repairs, we just wanted to make sure you were aware. If you would like to discuss further please contact me at 203-508-7032. Sincerely, Kathi Infante Service Manager JLR North Haven

Jun 15, 2023

TTHINCKLEY responded

You had already responded to me on the 12th.

May 29, 2023

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Employee Rating

Outstanding staff in service. Service advisors are on top of it every time I bring our cars in. More

by JKronholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

Land Rover North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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