Amanda Schrider-Rhodes

I had an exceptional end-to-end vehicle buying experience at Leif Johnson Ford Austin. From Christian’s insightful vehicle consultation, Amanda’s attentive leadership ensuring all my needs were met, to John’ at Leif Johnson Ford Austin. From Christian’s insightful vehicle consultation, Amanda’s attentive leadership ensuring all my needs were met, to John’s efficient handling of the closing documents, and Drew’s outstanding pre-delivery walkaround paired with a deep dive into the technology features I was most interested in—and more. I hadn’t owned a Ford vehicle since the late ’90s, and I was genuinely impressed to discover a Ford dealership today that operates on an entirely different level. In a time when it’s increasingly rare to find businesses where employees truly listen and work as a unified, passionate team to serve their customers, Leif Johnson Ford Austin stood out. The experience is a testament to the dealership’s values and culture. Thank you! More

by Julius Verified Customer Verified Customer

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I had a great experience with Luis and finance department! Thank you for the great experience! department! Thank you for the great experience! More

by MARIOHORTAPHD Verified Customer Verified Customer

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I would highly recommend working with Drew or Nicole. Very upfront dealership, none of the games. Everyone I came in contract with was a pleasure to work with. Very upfront dealership, none of the games. Everyone I came in contract with was a pleasure to work with. More

by PHILIP_WALTER88 Verified Customer Verified Customer

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Tom Bob was excellent. .He was the salesperson .But i can not say the same for Jerry.I have not seen a finance guy this incompetent.Maybe he was trying to cheat.He pressure .He was the salesperson .But i can not say the same for Jerry.I have not seen a finance guy this incompetent.Maybe he was trying to cheat.He pressure me to purchase warranty etc. for two hours.He took the enjoyment's out of buying a new car.After that he made a 3000 dollar mistake in the paperwork.I caught that mistake.Meanwile he put the car's price wrong on the paperwork.I saw that at home.So it took him more than 2 weeks to fix the paperwork.After bunch of phone calls..Thanks to Tom helping and solving the problem.I think i see dishonesty here.It was a very disappointing buying experience thanks to Jerry..Update I purchased the Suv April28,25.They paid off June6.I end up paying late fees.You can not talk to General manager, they won't let you.What happened the transparency,I think Jerry did this on purpose after i posted my comment.He is prejiduce.Again thanks to Tom Bobb helping me out on this situation.. More

by texan Verified Customer Verified Customer

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Jeff and Monica are the two top sales reps at the company they are very professional and extremely helpful and transparent. I was treated very well at Leif Johnson and was ver grateful for the amazing car bu they are very professional and extremely helpful and transparent. I was treated very well at Leif Johnson and was ver grateful for the amazing car buying experience. More

by PETERWATKINS2014 Verified Customer Verified Customer

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i've been baying cats from you for over 25 years. You're my favorite company in Austin, Thanks to all of you. You're my favorite company in Austin, Thanks to all of you. More

by FRANCISCOMSL Verified Customer Verified Customer

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Pretty good other than signing a contract for 2. 9% interest and being contacted 4 days later being told that 2.9% wasn’t available in Texas…. What made the experience not so favorable was the fact 9% interest and being contacted 4 days later being told that 2.9% wasn’t available in Texas…. What made the experience not so favorable was the fact the “sales Manager” and finance guy could not explain the arbitrary provisions. The sales manager had to explain what it actually meant. All the sales Manager could come up with was they would need the vehicle back if I didn’t sign the arbitrary provisions. I had to return to the dealership multiple time because the first contract was screwed up when I was given the 2.9% interest rate More

by rhammock1972 Verified Customer Verified Customer

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We were misled and deceived with what we believe were fraudulent photos of the interior of a vehicle, which we were led to believe we would be purchasing! There were multiple misrepresentations made by fraudulent photos of the interior of a vehicle, which we were led to believe we would be purchasing! There were multiple misrepresentations made by the dealership's representatives, including the failure to disclose, prior to purchase, that if we bought certain treatments, it would void their seven day return policy. Had we been notified by the finance manager when he was recommending we purchase the treatments, that they would void the return policy, we would not have purchased them. We were not provided the return policy disclosure for review and acknowledgement until after the treatments had been applied! More

by HUNTERDCO Verified Customer Verified Customer

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Good coffee and water yes and and yes yes how many more words I don't more words I don't More

by JJTRUE779 Verified Customer Verified Customer

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Chris was kind of whisked upon us in a spur of the moment scheduling conflict with whom originally helped us, but I can’t see how our experience could have been any better than it was with Chris. He was pers scheduling conflict with whom originally helped us, but I can’t see how our experience could have been any better than it was with Chris. He was personable, intelligent, thoughtful, and knowledgeable about the vehicle we were interested in. More

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