Amanda Terwilleger | Page 2

The service people were great, but the deceptive billing practices were criminal. The oil change is advertised as 79.99 for an 8 quart oil change. I had a $20.00 coupon which should have lowered it to $59.9 practices were criminal. The oil change is advertised as 79.99 for an 8 quart oil change. I had a $20.00 coupon which should have lowered it to $59.99 plus tax, yet somehow my final bill was over $86 after they creatively billed for shop supplies, oil disposal, etc., all things which are part of the oil change. When I get my oil changed at other places the cost is what is advertised plus sales tax. An ethical billing practice would be to advertise what the actual cost is for the oil change, instead of using deception to gouge the customer. More

Print

Amanda provides amazing customer service. I make it a point to schedule all of my service through her. I make it a point to schedule all of my service through her. More

Print

Always helpful and friendly. Ensures that all customer needs are addressed and corrected. It is why we will always come back. Ensures that all customer needs are addressed and corrected. It is why we will always come back. More

Print