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Amelia Kachel
Amelia Kachel | Page 11
Express Service Advisor
Piazza Honda of Reading
915 Lancaster Ave
Reading, PA 19607
254 Reviews
254 Reviews
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254 Reviews of Amelia Kachel
July 06, 2025
Service staff was extremely courteous. Came in for service (B1) on my Accord and was given expected wait time. They came in 20 minutes sooner! Always have positive experience at Piazza Hon Came in for service (B1) on my Accord and was given expected wait time. They came in 20 minutes sooner! Always have positive experience at Piazza Honda. More
by FERTELA
Verified CustomerOther Employees Tagged: Beka Moatz, Cindy Patton , Alex Milanes
June 29, 2025
When an appointment is scheduled & confirmed, please be sure you have the proper lift available to accommodate the service/vehicle. I waited 3 hours for a tire rotation and an oil change for a Ford F-150. sure you have the proper lift available to accommodate the service/vehicle. I waited 3 hours for a tire rotation and an oil change for a Ford F-150. This vehicle has been in for service on several occasions, and we never had this issue. When I initially arrived the service tech advised that the appointment should take an hour to an hour and 15 minutes. After that time had lapsed, she should have advised that the appointment would take much longer and offer accommodation for a ride or a loaner car, etc. but when she kept coming to the waiting room to tend to another waiting customer, she would simply walk by me and say "It should be done in about 15 - 20 minutes" ~ when another 90 minutes went by! Again, the entire appointment took 3 hours!!! More
by Brendaedsall
June 27, 2025
The service team at Piazza Honda in Reading is simply the best. I normally work with Amelia, who is always quick to get back to me and simply a pleasure to do business with. But their whole customer facing s best. I normally work with Amelia, who is always quick to get back to me and simply a pleasure to do business with. But their whole customer facing service team is great…friendly, knowledgeable, and honest too. A true rarity in today’s world. They add a value to the whole experience, so much so that I hope I don’t have to go anywhere else. More
by MATTB484
Other Employees Tagged: Joe Walker
June 26, 2025
We have purchased a number of cars from the Piazza Honda/Acura dealership because the sales staff is courteous and knowledgeable. We appreciate these qualities in the service managers and technicians Honda/Acura dealership because the sales staff is courteous and knowledgeable. We appreciate these qualities in the service managers and technicians as well. Customer service is a priority at Piazza. More
by HEIMIE311
Other Employees Tagged: Gary Jablonski, Mark Steltz, Beka Moatz, Theresa Darrow, Joe Walker , Bob Nigra, David Roman, Bob Ruhe
June 24, 2025
El peor servicio al cliente lo tiene honda. Desde que pueda va cambiaré de vehículo Desde que pueda va cambiaré de vehículo More
by MONTEROSERVIC
Other Employees Tagged: Robb Szymanksi, Beka Moatz, Theresa Darrow, Cindy Patton, Andy Spengler, Joe Walker, JON BARTH , Alex Milanes, Wesley Wixon
June 24, 2025
I recently had my 2016 Honda Accord EX-L inspected, Emissions & Oil Changed. It Was a Quick Process ( 1hr & 30 Minutes). Excellent Work!!! Emissions & Oil Changed. It Was a Quick Process ( 1hr & 30 Minutes). Excellent Work!!! More
by ROCKNROB082268
Other Employees Tagged: Theresa Darrow , Alex Milanes
June 19, 2025
Appointment went as expected. Drop off was smooth. Communication throughout entire process was great. Appeciated the shuttle rides to and from work. Valet driver Kumar was friendl Drop off was smooth. Communication throughout entire process was great. Appeciated the shuttle rides to and from work. Valet driver Kumar was friendly and courteous. More
by STEFSRG99
Other Employees Tagged: Wesley Wixon
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