Amie Gasabyan | Page 12

I have a been a loyal customer, we have several BMW in the household and service at Pacific BMW is just weak, they forget to follow up with customer concerns for repairs, they changed wipers without aski the household and service at Pacific BMW is just weak, they forget to follow up with customer concerns for repairs, they changed wipers without asking the customer. Had an appointment and still waited a long time to be taken care of. More

by james@tmjinsurance.com Verified Customer Verified Customer

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Waited six hours for two tires to be replaced and an update to software. I was told it would only be a three hour job. update to software. I was told it would only be a three hour job. More

by roberthulsman Verified Customer Verified Customer

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Amy Gasabyan delivers honest detailed consultation in service required or advised in all of my service interactions with Pacific BMW. I think back and cringe at some of her advise I didn’t take only to w service required or advised in all of my service interactions with Pacific BMW. I think back and cringe at some of her advise I didn’t take only to wish I had when her expertise & wisdom came to fruition. Never let go of her!! -Matt More

by mattjleslie Verified Customer Verified Customer

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Always done in a professional and personable manner. My car is taken care of expertly. My car is taken care of expertly. More

by PARKERP391 Verified Customer Verified Customer

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Service was generally good. My only problem was a part that they ordered. It seems BMW sent BMW the wrong part, and I waited over 3 weeks and I am still waiting for that part. V My only problem was a part that they ordered. It seems BMW sent BMW the wrong part, and I waited over 3 weeks and I am still waiting for that part. Very frustrating…..BMW Pacific said they would call me when correct part arrived. Its been over 2 week and they still havent called me. I dont know, maybe I should have gone to another BMW dealer More

by THEMANOFSTEEL Verified Customer Verified Customer

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Excellent, fantastic, great, awesome, friendly, helpful, quality, customer service, fast, efficient, communication, wonderful, cheerful, exciting. quality, customer service, fast, efficient, communication, wonderful, cheerful, exciting. More

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Excellent service and repaired on time. Communication of repair status good and was able to pick up the car. Communication of repair status good and was able to pick up the car. More

by PHILLIP70 Verified Customer Verified Customer

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Excellent customer service. .. very quick and efficient! My Rep Aime was very kind, helpful and informative. I would definitely recommend Pacific BMW. Thank You! .. very quick and efficient! My Rep Aime was very kind, helpful and informative. I would definitely recommend Pacific BMW. Thank You! More

by Merihadjinian Verified Customer Verified Customer

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Overall a bad experience with the exception of the technician. I felt like I was punished at your dealership. technician. I felt like I was punished at your dealership. More

by jholguin1 Verified Customer Verified Customer

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Outstanding and professional service for over 25 years and taking care of our 19 BMW’s. and taking care of our 19 BMW’s. More

by blubs99 Verified Customer Verified Customer

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