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Pacific BMW


71 Lifetime Reviews

800 S Brand Blvd, Glendale, California 91204
Call (888) 878-4389

Latest Reviews

October 15, 2018

"Un professional customer service "

- 040848aa

I bought car form this dealership a year ago. When they selling you car they are very nice to but as soon as you a problem instead of helping you to resolve your car issue they referre you BMW head quarters. Few times took the car for not meeting mfr specifications, they did not do any thing about it. At last I thought I still will try them one more time. I called for specific model and year, the call was transferred and set an appointment when I got there they even did not have that particular car and model in their lot. Just wasted my time for nothing.

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Employees Worked With

Javier, James, and Rafy

June 14, 2017

"Great Service !"

- MikeO98

I'm always happy to deal with Gilbert Pogosyan and the crack Service crew at Pacific BMW, I've been going to them for six years now, Great people and great service !!

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Employees Worked With

Gilbert Pogosyan

May 17, 2017

"Flawless Service!"

- JoyGenerator

Thank you, Thank you, Thank you! I am blown away by the level of over the top- 10 star service, professionalism, personal touch, easy breezy, always on point customer service I have received specifically from Gilbert! He has made my first BMW lease experience absolutely flawless, fast and always hassle free. Honestly, if it wasn't for the service I have received from Gilbert I am not sure if I would lease another BMW. But with the outstanding experience Gilbert & his team have provided me over the last 3 years - Pacific BMW is the ONLY place I will be getting my next lease from. I greatly appreciate his ability to work around my schedule and get the job done perfectly every single time. Looking forward to another outstanding 3 years with my new BMW lease thanks to Gilbert!

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Employees Worked With


Photos & Amenities

  • Free Loaner Cars
  • Service Lounge
  • Automated Car Wash
  • Instant Financing
  • Free WiFi
  • Shuttle Service
  • Customer Lounge Area
  • Cable TV
  • Drive-In Service
  • Free Coffee
  • Indoor Customer Parking
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Television
  • Vending Machines
  • Valet Parking