361 Reviews
Write a Review361 Reviews of Amie Gasabyan
April 12, 2021
Amie is always friendly, attentive and responsive. It is a pleasant experience working with her as the process is always smooth and efficient. I am very pleased by the overall service. a pleasant experience working with her as the process is always smooth and efficient. I am very pleased by the overall service. More
April 12, 2021
Excellent communication with advisor very knowledgeable best quality service and my is done before the schedule time was very good condition clean and polished thank you best quality service and my is done before the schedule time was very good condition clean and polished thank you More
April 10, 2021
Fast, friendly, efficient, great customer service throughout my experiences w Pacific BMW. I have been a loyal customer and plan to continue to do so. throughout my experiences w Pacific BMW. I have been a loyal customer and plan to continue to do so. More
Other Employees Tagged: Steven Saroyan
March 29, 2021
Amie is great - as always. She always makes the process easy. I also really appreciate the videos sent by the techs to show you exactly what’s going on with your car so you can be fully informed. easy. I also really appreciate the videos sent by the techs to show you exactly what’s going on with your car so you can be fully informed. More
March 18, 2021
Amie has been great but I cannot say the same for the valet and check-in process. It just takes forever for them to pull up the car. I had to wait 30+ min for my car to be retrieved. Not to mention the a valet and check-in process. It just takes forever for them to pull up the car. I had to wait 30+ min for my car to be retrieved. Not to mention the absolutely horrendous check-in process when you drive up. There is always a log jam there which in turn creates a log jam for the valet retrieval. I love bringing my car in for service here because they do good work and Amie is wonderful, but I waste about an hour in total just trying to drop off and pick up my car. Something needs to improve. Thanks. More
March 16, 2021
BMW consistently supports the wellness of my vehicle thank you! I am always pleased with my service I am a happy customer who will continue to return. thank you! I am always pleased with my service I am a happy customer who will continue to return. More
Other Employees Tagged: Marco Fausto , Henry Burmayan, Gilbert Pogosyan
March 15, 2021
Excellent service and very friendly environment. Amie is helpful, efficient and competent and makes sure the work is done to our satisfaction, I am very pleased with the service. helpful, efficient and competent and makes sure the work is done to our satisfaction, I am very pleased with the service. More
March 13, 2021
Amie was great, she gets 5 stars! She is very knowledgable about the car. She informed me upfront of the services that would be performed and very personable. This was my first time having Amie knowledgable about the car. She informed me upfront of the services that would be performed and very personable. This was my first time having Amie as my service provider. The only hiccup was picking up my car, After checking in with Amie and being told my car would be to me soon. I waited quite a while and watched several people get their car before me. once the crowd was gone, I was the only person left, no one explained to me where my car was. I watched the team that brings the cars stand around and then another person who arrived after me get their car, No one approached me. Finally I went back to Amie. She took care of it. Prior to Amie, Marco was my service advisor. Both do a great job. More
Other Employees Tagged: Marco Fausto
March 09, 2021
Amie is the best! She always makes my service experience seamless. Amie always communicates with me to keep me updated of my cars status. She is truly customer obsessed! seamless. Amie always communicates with me to keep me updated of my cars status. She is truly customer obsessed! More

