Amin Nasab

Great people and service. Very friendly. I was very happy with the way they treated me and my buying experience. Very friendly. I was very happy with the way they treated me and my buying experience. More

Helpful 0

Report | Print

Amin was awesome . I got quotes from multiple dealers (including the “#1 in California” and Southbay Lexus beat all of them on my trade-in and the overall price of the . I got quotes from multiple dealers (including the “#1 in California” and Southbay Lexus beat all of them on my trade-in and the overall price of the car. This was by far my easiest experience at a car dealership. He wasn’t pushy, he talked to me and my wife with respect, and he understood exactly what we wanted. He went out of his way to trade cars with other dealers to bring our car into their inventory, and ultimately sell us our car for the bottom of KBB green range. We will be back. I will be purchasing my next car (probably the ES Hybrid) from Amin. Thank you! More

Helpful 0

Report | Print

Amin Nasab was very helpful over a two and a half week perio We live in San Andreas, several hundred miles from Torrance and we needed to get our old car down to a step son of my son's and buy a new to us used c We live in San Andreas, several hundred miles from Torrance and we needed to get our old car down to a step son of my son's and buy a new to us used car to replace our 2003 saturn. We contacted the dealership with a response from Amin. My son looked at the car for a test drive but it was not satisfactory for our needs. Amin showed him two more cars and we came down the next weekend. We were very pleased with his help and our new car. More

Helpful 0

Report | Print

End lease return First, I called for last minute information prior to returning and It took me 3 phone calls with 5 different people to find out that I could stop by a First, I called for last minute information prior to returning and It took me 3 phone calls with 5 different people to find out that I could stop by anytime before 6PM. And person in charge of returns assured me it would only take about 5 minutes. Once I got there, person in charge of returns was with the customer and I waited 2 hours and 15 minutes... I have asked for any other options like, can I leave the car here OR should I wait more OR come back later.. anything... But receptionist's answer was person in charge of returns was with the customer. After 3rd time asking for how long I need to wait to receptionist, person in charge pop his head out of his office and came out and helped me. When I asked him that least he could have done was come out and give me options or tell me how long more it will take or anything. He basically said he was the only one who could take the car and the others guy were off and reiterated that he was with the customer... It took less than 10 minutes to finish. All I wanted was person in charge of returns or the receptionist giving me some options so that I didn't have to wait more than 2 hours. I know that new customer is important, but if you don't take care of your old customers, they won't come back. I haven't got a replacement car yet, but after this experience, I would definitely not get a Lexus from this dealer. Thanks for wasting my precious time and thanks for making me realize never to get the future service from these guys and dealer. Very unprofessional! More

Helpful 1

Report | Print

LEXUS EXPERIENCE Walked in to Lexus just doing some new car shopping , Amin was my Sales man , he was very polite and I had a great experience , needless to say I purc Walked in to Lexus just doing some new car shopping , Amin was my Sales man , he was very polite and I had a great experience , needless to say I purchased my First Lexus, and I know not my last I was very satisfied with his services and the finance manager that helped us , I will be recommending SOUTH BAY LEXUS to all my friends and family. More

Helpful 0

Report | Print