I had an amazing experience working with Amy at regal
Kia . From the moment I walked in, she was professional, patient, and genuinely helpful throughout the entire trade-in process. She made everything s
Kia . From the moment I walked in, she was professional, patient, and genuinely helpful throughout the entire trade-in process. She made everything smooth and stress-free, answered all of my questions, and made sure I understood every step.
Amy went above and beyond to help me get the best deal possible for my trade-in and made me feel comfortable and valued as a customer. Her communication, honesty, and positive attitude really stood out.
If you’re looking for someone who truly cares about helping customers and making the car-buying experience easy, I highly recommend asking for Amy. Thank you again for all your help — I truly appreciate it!
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by Trishgreen1988
May 18, 2026 -
Regal Kia Lakeland responded
Your kind words about Amy’s professionalism and clear communication during your Kia Seltos trade-in are truly appreciated. We’re glad the process felt stress-free and transparent. Enjoy your new vehicle and let us know anytime you need assistance.
Amazing experience.
I had an outstanding time at this dealership... Amy Claxton went above and beyond to make the entire process smooth and stress-free. Thank you Amy ??
I had an outstanding time at this dealership... Amy Claxton went above and beyond to make the entire process smooth and stress-free. Thank you Amy ??
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by leonda.joyce
Verified Customer
Verified Customer
Other Employees Tagged:
Amy Claxton
May 08, 2026 -
Regal Kia Lakeland responded
It’s great to hear that Amy ensured your Kia K4 purchase was smooth and stress-free. Thank you for sharing your outstanding experience. Enjoy your new Kia!
Amy was the best with everything she help me with at my
visit thank you so much Amy at regal Kia Lakeland fl
visit thank you so much Amy at regal Kia Lakeland fl
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by leonda.joyce
May 05, 2026 -
Regal Kia Lakeland responded
We’re so glad Amy could help you throughout your visit. Thank you for your kind feedback and five star rating. We look forward to assisting you again soon.
Amy and the team was absolutely amazing.
The were friendly and really listened to what we wanted. Great people!!
The were friendly and really listened to what we wanted. Great people!!
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by kacieann93
Verified Customer
Verified Customer
May 01, 2026 -
Regal Kia Lakeland responded
Thank you for sharing your experience. Amy and our team are glad they could listen and make your new Kia K5 purchase friendly and smooth. We appreciate your kind words and look forward to serving you again.
I.was not told about all the safety features that were
missing in the lower models
Issues with finance dept feel as if they over valued the car. They said the agreed upon value of the car was 33,000 a
missing in the lower models
Issues with finance dept feel as if they over valued the car. They said the agreed upon value of the car was 33,000 aand the msrp on the sticker was 30,000.. this was never talked about and I never was this until receiving my copy of the agreement5 days later vie fax.
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by joecaromile
Verified Customer
Verified Customer
May 04, 2026 -
Regal Kia Lakeland responded
Joe, thank you for the review. We sincerely apologize for any frustration or inconvenience you experienced. Your feedback is appreciated and will be shared with our team so we can take steps to improve our processes moving forward. If you'd like to discuss these concerns further, please feel free to contact me directly. Thanks again, Alaina Southern - Customer Experience Manager - (863) 333-4633
Great people to.
work with., every one was very kind and frriendly. Great people to work with,
work with., every one was very kind and frriendly. Great people to work with,
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by mcfarlands2
Verified Customer
Verified Customer
Apr 11, 2026 -
Regal Kia Lakeland responded
It’s wonderful to know our team made you feel welcome and at ease. Congratulations on your new Kia Seltos, and we hope it brings you many enjoyable drives. If you need anything, we’re here to help.
Everyone at this Kia location is absolutely wonderful.
They are friendly and professional. The inside is always clean and welcoming.
They are friendly and professional. The inside is always clean and welcoming.
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by virginiaborne
Verified Customer
Verified Customer
Apr 09, 2026 -
Regal Kia Lakeland responded
Thank you for recognizing the friendly, professional care you received for your Kia Seltos. We’re glad the facility felt clean and welcoming throughout your visit. We look forward to helping you again.
Brayden was the the sweetest guy ,he was really nice and
was understanding and was able to get me my dream car
was understanding and was able to get me my dream car
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by rinadelus2
Other Employees Tagged:
Brayden Ellison
Apr 01, 2026 -
Regal Kia Lakeland responded
Thank you! It has been our absolute pleasure to serve you.
Misty is a wonderful person and has awesome customer
service. She's very attentive and compassionate
service. She's very attentive and compassionate
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by Shannon Steward
Verified Customer
Verified Customer
Service Price Transparency
Mar 23, 2026 -
Regal Kia Lakeland responded
Thank you for noting Misty’s attentive and compassionate service during your Kia Telluride visit. We’re delighted she could provide the care you deserved and we look forward to supporting you on future maintenance visits.
The Dealership was very Quick and Clean and Very Polite
and help me get the best deal on the SUV I wanted.
and help me get the best deal on the SUV I wanted.
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by jake.winford
Verified Customer
Verified Customer
Mar 12, 2026 -
Regal Kia Lakeland responded
Thank you for noting how efficient, clean, and courteous our team was. We’re glad you found the right deal on your SUV. We appreciate you choosing Kia and look forward to helping you again.