Amy Connick | Page 3

I was not impressed with victory Chevrolet. When I made the appointment they had no clue about the software updates that were required by the dealership. I had a malfunction that is covered by When I made the appointment they had no clue about the software updates that were required by the dealership. I had a malfunction that is covered by a special replacement that they were unaware. I asked for a light to be cleared from the dashboard they never addressed and I had a 4 wheel drive issue they had to diagnose and it took them 9 days to accomplish without offering a temporary car. Plus a simple but nice gesture would have been to return my car, bare minimum, rinsed off on the outside. Mind you I purchased my truck from victory Chevrolet and several other dealers I have not purchased from washed my vehicles after even simple repairs. I will not be returning to victory Chevrolet. More

by lars Verified Customer Verified Customer

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Amy was great, the dealership vehicle inspection revealed a few serious issues I was unaware of and service was fantastic a few serious issues I was unaware of and service was fantastic More

by JH Verified Customer Verified Customer

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Very personable and friendly service; which seems rare to find these days! Thank you, much appreciated! find these days! Thank you, much appreciated! More

by sbwest1229 Verified Customer Verified Customer

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The work took 6 days for me to get my truck back for items that should literally take a few hours. Sending vehicles to 3rd party body shops delayed the work and they had my truck for 5 days just to put items that should literally take a few hours. Sending vehicles to 3rd party body shops delayed the work and they had my truck for 5 days just to put the rubber seal on the bottom of the windshield. They didn't do it correctly the first time they had it for weeks fixing a GM paint issue from the factory where they had to remove the windshield to paint the roof. Time is money and it goes both ways. Customer time is just as valuable as the dealership's. More

by DCURNS Verified Customer Verified Customer

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Easy to make appointment on website, check in was fast and everything was explained that was checked on the vehicle. and everything was explained that was checked on the vehicle. More

by TKP Verified Customer Verified Customer

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Everybody was very friendly. Kept me updated on my repair. I will be bringing my car back here for further service when needed. Kept me updated on my repair. I will be bringing my car back here for further service when needed. More

by BUCKEYE13 Verified Customer Verified Customer

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My truck was fixed I'm happy Some of my parts are on back order. Amy credit installation since I have to come back once the rest of the parts come in. It was nice of her. I'm a happy costumer order. Amy credit installation since I have to come back once the rest of the parts come in. It was nice of her. I'm a happy costumer More

by carpSB Verified Customer Verified Customer

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They got to work done fast and very thankful for that also got my rental car and I went smooth also got my rental car and I went smooth More

by Rdavi Verified Customer Verified Customer

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All good no issues in and out very pleased with my service and your team service and your team More

by FRKBRICKMAN Verified Customer Verified Customer

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Clean, friendly, and comfortable. Technician again the problematic issue that caused my 'Check engine' code to be tripped, encouraged me to follow up if the issue arises again. Technician again the problematic issue that caused my 'Check engine' code to be tripped, encouraged me to follow up if the issue arises again. More

by ANDRE-WATTS Verified Customer Verified Customer

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