Amy Felix
Amy Felix at Mazda of Claremont

Amy Felix | Page 12

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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5.0
194 Reviews
5.0

194 Reviews

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194 Reviews of Amy Felix

May 29, 2024

Dealership Rating
Employee Rating

This was my first time coming into this dealer for service, they were very professional and the whole experience, from checking in, to receiving a video of my vehicle’s inspection, all the way to the More

by vafcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia , Andrew Navarro, Rudy Soto, Roy Wells

May 30, 2024

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video and text recommendations. If you have any questions, please don't hesitate to reach out.

May 25, 2024

Dealership Rating
Employee Rating

Amy F. is ALWAYS amazing! Her customer service skills are outstanding! She is very thorough and detailed oriented. More

by mlopeztyus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Mazda of Claremont responded

We appreciate you taking the time to submit a review of your service experience with Amy at Mazda of Claremont. On behalf of our team, we value you as a customer and look forward to serving you in the future.

May 23, 2024

Dealership Rating
Employee Rating

Everything was great and efficient . Everyone was very kind . I believe the person that helped me was Amy . She was so great and kind and explained things to me very well. More

by nataliebonila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Mazda of Claremont responded

Our team strives to deliver an excellent service experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 19, 2024

Dealership Rating
Employee Rating

My service technician, Amy was very pleasant and professional, keeping me informed on my car. More

by Penny826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Mazda of Claremont responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 03, 2024

Dealership Rating
Employee Rating

The service and hospitality was great, will definitely continue to bring my car here for service! More

by JORGE_S91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Mazda of Claremont responded

Thank you for the 5-star rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and look forward to seeing you again!

May 01, 2024

Dealership Rating
Employee Rating

Good service . Happy to the maintenance here~~ very nice place , everyone is friendly and professional More

by ALISA0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Mazda of Claremont responded

We love reading that you were happy with your customer service experience! Don't hesitate to reach out if you have any questions.

April 24, 2024

Dealership Rating
Employee Rating

Great service department fast and friendly service and very up front with pricing and labor rates which I greatly appreciate very much. I will definitely be back to service my CX-5 Turbo. More

by ryan.zubiate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia , Andrew Navarro, Rudy Soto, Roy Wells

Apr 25, 2024

Mazda of Claremont responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

April 21, 2024

Dealership Rating
Employee Rating

Amazing experience! Scheduling the appointment was quick and easy. Service was thorough and complete with a video. Thank you! I’ll be back! More

by 4lindaherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia , Andrew Navarro, Rudy Soto, Roy Wells

Apr 22, 2024

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video and the ease of scheduling your appointment. If you have any questions, please don't hesitate to reach out.

April 19, 2024

Dealership Rating
Employee Rating

Martin and Amy were very attentive and considerate while helping me apply my first service package. I really appreciated their professionalism and the time they took to explain the process. More

by autumnhagerty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Ramirez

Apr 22, 2024

Mazda of Claremont responded

We love reading that you were happy with your customer service experience and that Amy and Martin were able to answer your questions and assist you! Thank you for allowing us to earn your business.

April 14, 2024

Dealership Rating
Employee Rating

On time Good communication Nice person to work with Difficult to locate the direction to service center Entrance More

by MRKANNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia

Apr 15, 2024

Mazda of Claremont responded

Thank you for allowing us to earn your business and for sharing your experience! If there is anything more we can do, please let us know.

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