Amy Micuda
Amy Micuda at Michiana Chrysler Dodge Jeep RAM Fiat

Amy Micuda

Service Advisor

Michiana Chrysler Dodge Jeep RAM Fiat

120 W McKinley Ave
Mishawaka, IN 46545

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4.2
43 Reviews
4.2

43 Reviews

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43 Reviews of Amy Micuda

February 18, 2026

Dealership Rating
Employee Rating

Your service manager is rude and unprofessional, we are now have to bring our vehicle back for repairs for the 3rd time in 6 months, we have purchased 3 vehicles from you More

by laportecasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Hernandez

Feb 19, 2026

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Sales Manager Brandon Byrum or Jarrod Enyart to discuss your situation in private. Thank you.

February 07, 2026

Dealership Rating
Employee Rating

Rude and unprofessional. Won’t respond to emails , her attitude and demeanor are trash . I’d be embarrassed to have her working for a company like this . They told me $20 More

by Cosbiereynolds24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 07, 2026

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Amy is a very kind professional Service Advisor. Your words are hurtful and wrong. Our technicians are paid for diagnosing problems on vehicles. Their time is not free. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you.

Feb 07, 2026

Cosbiereynolds24 responded

No need to apologize I know for a fact, she is unprofessional when one of your other workers even said so themselves. And if you go through your Google reviews, there are numerous reviews about how unprofessional that place is in specifically about Amy!! Thank you though.

February 04, 2026

Dealership Rating
Employee Rating

I was under the impression they would fix the seatbelt issue for the 30 minutes she quoted me. I did not realize they would spend 30 minutes diagnosing a problem I already told them was a problem and char More

by RAVINCENT
Recommend Dealer
No

Other Employees Tagged: Amy Micuda

Feb 05, 2026

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way and misunderstood. Please call 574-254-2010 and ask for Amy or Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

January 16, 2026

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Employee Rating

They did excellent job did what i needed to do get my son in car thanks. More

by aaronthompson37
Recommend Dealer
Yes

Other Employees Tagged: Amy Micuda

Jan 16, 2026

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a wonderful weekend! :)

January 09, 2026

Dealership Rating
Employee Rating

The experience was good. Service was quick. And I liked the video the mechanic sent to my phone reviewing my car's overall condition. More

by annettetony.williams
Recommend Dealer
Yes

Other Employees Tagged: Amy Micuda

Jan 09, 2026

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

December 29, 2025

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Employee Rating

The pricing is confusing but the service team was patient and cleared everything up (charged what I was quoted) and they did everything they said they would. Great job! More

by BARB_HIPSHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at The New Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful week! :)

November 26, 2025

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Employee Rating

I don't know much about this Dealership. But they had a good service center and knowledgeable staff and technicians. Got my repair done in a reasonable amount of time. Parts are a little More

by danielsmead75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Kashani

Nov 28, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

November 21, 2025

Dealership Rating
Employee Rating

Excellent experience with Amy and Matt They were very responsive to my repairs and concerns with my vehicle More

by manderson814
Recommend Dealer
Yes

Other Employees Tagged: Amy Micuda

Nov 21, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at The New Michiana! We will always be here for you! Have a wonderful weekend! :)

November 05, 2025

Dealership Rating
Employee Rating

I'm 25 minutes away first of all all you have to do is get Amy a big raise and attack it did a software update on my Jeep a great job More

by duke_lakers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful weekend! :)

October 28, 2025

Dealership Rating
Employee Rating

Over their head and can’t diagnose anything without the computer telling them and didn’t even reference a check engine light that was shown while in their time with vehicle. Also very rude to customer con More

by dan.benak
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mechanic

Oct 28, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you.

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