Amy Micuda
Service Advisor
Michiana Chrysler Dodge Jeep RAM Fiat
120 W McKinley Ave
Mishawaka, IN 46545
73 Reviews
Write a Review73 Reviews of Amy Micuda
September 12, 2026
My first phone call with young lady I was not able to get in. I tried other dealers and couldn't get in so I called back again and I got Amy and explained my situation of needing to get radiation that next w in. I tried other dealers and couldn't get in so I called back again and I got Amy and explained my situation of needing to get radiation that next week and she got me in that day and I appreciate it so much. More
Other Employees Tagged: Amy Micuda
September 07, 2026
I came in for a recall and a previous reported issue that needed a part ordered. I also added an issue at drop off. Amy made sure everything was fixed, the recall was completed. The add on issue was checked needed a part ordered. I also added an issue at drop off. Amy made sure everything was fixed, the recall was completed. The add on issue was checked but couldn't be duplicated and I haven't experienced it since. So all is good. More
Other Employees Tagged: Amy Micuda
September 02, 2026
Working with Amy is great. She is very knowledgeable and direct, and treats her customers well. The interactions I have had with the technicians including Matt, have all been She is very knowledgeable and direct, and treats her customers well. The interactions I have had with the technicians including Matt, have all been good. They care about their reputation and completing quality repairs in a reasonable amount of time. The video of the vehicle inspection allows for an informed conversation with service advisors. It's also nice to know the advisors believe in their product and their technicians. I had a wonderful conversation with one of the service advisors about her track experience with a HELLCAT. The service department is a friendly place, which is really important when the customer is already stressed about repair costs and the lack of a vehicle. More
Other Employees Tagged: Matt, and the parts department
August 26, 2026
Very professional team, my experience was excellent. My sales guy, Ray, went above and beyond for the 2nd time for my family. Our dream was to become a Jeep family, and he helped those dreams come true. My sales guy, Ray, went above and beyond for the 2nd time for my family. Our dream was to become a Jeep family, and he helped those dreams come true. Our 3rd round is coming up soon. More
Other Employees Tagged: Amy Micuda
August 18, 2026
Thom was great to work with. He went above and beyond and explained everything. We even had to schedule a second session to go over stuff on the screen. Best shopping experien He went above and beyond and explained everything. We even had to schedule a second session to go over stuff on the screen. Best shopping experience ever. Will be back for sure to work with Thom again!!! More
Other Employees Tagged: Thomas Ostrega
August 07, 2026
They talk at you then to you. My vehicle now has a knocking sound since leaving service and Amy was rude. I hate i traded my vehicle for this mechanical nightmare. Nobody outside My vehicle now has a knocking sound since leaving service and Amy was rude. I hate i traded my vehicle for this mechanical nightmare. Nobody outside my sales person has gone above and beyond or at least heard me out. Jarred would rather talk to me as if I don't know vehicles than they put me in a mini van with a 100 mile a day limit.. smh deeply disappointed More
Other Employees Tagged: Amy Micuda

