Amy Micuda
Service Advisor
Michiana Chrysler Dodge Jeep RAM Fiat
120 W McKinley Ave
Mishawaka, IN 46545
77 Reviews
Write a Review77 Reviews of Amy Micuda
September 29, 2026
3. because I called in on Wednesday around 3:30 was told you would call back so I waited till 5:30 I called back and was told they have no clue.. then on Thursday at 9:10 am said it was done .. you would call back so I waited till 5:30 I called back and was told they have no clue.. then on Thursday at 9:10 am said it was done .. More
Other Employees Tagged: Amy Micuda
September 22, 2026
5/5 Stars! Great experience! Very helpful, accommodating & professional service! My service call was completed very quickly & I was informed of completion quick Great experience! Very helpful, accommodating & professional service! My service call was completed very quickly & I was informed of completion quickly! Thank you all! More
September 12, 2026
My first phone call with young lady I was not able to get in. I tried other dealers and couldn't get in so I called back again and I got Amy and explained my situation of needing to get radiation that next w in. I tried other dealers and couldn't get in so I called back again and I got Amy and explained my situation of needing to get radiation that next week and she got me in that day and I appreciate it so much. More
Other Employees Tagged: Amy Micuda
September 07, 2026
I came in for a recall and a previous reported issue that needed a part ordered. I also added an issue at drop off. Amy made sure everything was fixed, the recall was completed. The add on issue was checked needed a part ordered. I also added an issue at drop off. Amy made sure everything was fixed, the recall was completed. The add on issue was checked but couldn't be duplicated and I haven't experienced it since. So all is good. More
Other Employees Tagged: Amy Micuda
September 02, 2026
Working with Amy is great. She is very knowledgeable and direct, and treats her customers well. The interactions I have had with the technicians including Matt, have all been She is very knowledgeable and direct, and treats her customers well. The interactions I have had with the technicians including Matt, have all been good. They care about their reputation and completing quality repairs in a reasonable amount of time. The video of the vehicle inspection allows for an informed conversation with service advisors. It's also nice to know the advisors believe in their product and their technicians. I had a wonderful conversation with one of the service advisors about her track experience with a HELLCAT. The service department is a friendly place, which is really important when the customer is already stressed about repair costs and the lack of a vehicle. More
Other Employees Tagged: Matt, and the parts department
August 26, 2026
Very professional team, my experience was excellent. My sales guy, Ray, went above and beyond for the 2nd time for my family. Our dream was to become a Jeep family, and he helped those dreams come true. My sales guy, Ray, went above and beyond for the 2nd time for my family. Our dream was to become a Jeep family, and he helped those dreams come true. Our 3rd round is coming up soon. More
Other Employees Tagged: Amy Micuda

