Amy Micuda

Takes entirely too long to fix my vehicle and will never buy another Jeep again buy another Jeep again More

by david18607 Verified Customer Verified Customer

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Every time I asked for a price it changed. What I was told, which was insulting, was 'oops the computer was wrong'. I came in for a recall and I was charged for diagnostics. Whenever I have go What I was told, which was insulting, was 'oops the computer was wrong'. I came in for a recall and I was charged for diagnostics. Whenever I have gone to a dealership, if you do the work then diagnostics was taken off the bill. Especially when my car was in for a recall. Because the price kept changing, there is no way to trust. More

by Mfminik Verified Customer Verified Customer

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Much better than the last time I was in they got me in and out in a days time, not three. and out in a days time, not three. More

by Pmcpheeters Verified Customer Verified Customer

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I brought it in for a recall and a check engine light. Both were taken care of in a more than reasonable time. Both were taken care of in a more than reasonable time. More

by k9cmj Verified Customer Verified Customer

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Amy was amazing. She was a delight to work with and kept me updated. I will be returning. She was a delight to work with and kept me updated. I will be returning. More

by amicuda Verified Customer Verified Customer

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Amy was great. I would recommend her to anyone. She needs a raise. Shes earned it. I would recommend her to anyone. She needs a raise. Shes earned it. More

by amicuda Verified Customer Verified Customer

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Everyone at MCDJRF does an excellent job with taking care of my vehicle fleet. Amy, and the entire service department, are extremely knowledgeable and they are always ready to help. of my vehicle fleet. Amy, and the entire service department, are extremely knowledgeable and they are always ready to help. More

by JEFFNOLEN Verified Customer Verified Customer

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Attentive and professional Amy is a pleasure to work with.She is attentive and professional. That is all with.She is attentive and professional. That is all More

by Franc2_99 Verified Customer Verified Customer

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Our salesman Brandon was great. We explained what we were looking for and why and he never tried to push us towards a new Jeep. Very friendly, definitely a salesman but not pushy. We explained what we were looking for and why and he never tried to push us towards a new Jeep. Very friendly, definitely a salesman but not pushy. More

by cmave1 Verified Customer Verified Customer

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I did not feel like I got a good explanation on what was done to my car. When I questioned I was told I owed nothing bc it was a recall and a free inspection, but not really an explanation on what they did done to my car. When I questioned I was told I owed nothing bc it was a recall and a free inspection, but not really an explanation on what they did or found. I was escorted to the waiting room where a gentleman came up and started asking me a bunch of questions…why are you here?…did you buy from us?…how much is your monthly payment?….do you like your vehicle? I told him I loved my vehicle and had no interest in a trade in. I was then told I could get a bigger vehicle for the same monthly payment. Then he started to question me about my husband’s vehicle. I was there for a recall, not to be pressured to look at vehicles. I was content with my phone and doing some work, and yet, I felt pressured by this individual. The first time I was ever at your dealership I was rushed to make a purchase without even having time to think about it, so I walked away. Maybe that is how you make your sales, but that is a turn off for me. Buying a new vehicle should be a thought out decision and not rushed. *The lady that met me in the parking lot and guided me where to go was extremely friendly and willing to help. She even made sure she waved goodbye as I was pulling out. Sorry I do not know her name. More

by amy_thompson_89 Verified Customer Verified Customer

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