Amy Micuda
Amy Micuda at Michiana Chrysler Dodge Jeep RAM Fiat

Amy Micuda

Service Advisor

Michiana Chrysler Dodge Jeep RAM Fiat

120 W McKinley Ave
Mishawaka, IN 46545

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4.5
31 Reviews
4.5

31 Reviews

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31 Reviews of Amy Micuda

October 01, 2025

Dealership Rating
Employee Rating

Having been a customer of Michiana Chrysler Dodge Jeep RAM Fiat for many years, I have always found their sales and service support staff to be excellent. And during my most recent visit and transaction, More

by JEFFNOLEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chamberlin, Victor Sheetz , Matt

Oct 02, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business again at Michiana! We will always be here for you! Enjoy life in your new Dodge! Have a great day and a wonderful weekend! :)

September 26, 2025

Dealership Rating
Employee Rating

very expensive to get your car fixed there at the shop but the people were friendly though. More

by Groves.latoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 26, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for letting us earn your business at Michiana! Our prices are competitive in the market. We will always be here for you! Have a wonderful weekend! :)

September 10, 2025

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Employee Rating

Receiving the video on the work that needed to be completed was very helpful and great. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful weekend! :)

August 28, 2025

Dealership Rating
Employee Rating

Horrible. Service never answers the phone, have to call multiple times. Person we dealt with screwed up on multiple things. More

by mklaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey or email him at dbailey@michianacdjr.com to discuss your situation in private. Thank you. Have a great day!

August 21, 2025

Dealership Rating
Employee Rating

Very courteous and helpful, Yhey helped me, despite my money issues and credit problems! Everything was fixed when I told them about it More

by torrestjosephrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Madsen

Aug 21, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at The New Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

August 14, 2025

Dealership Rating
Employee Rating

Staff attentive and informative ready to serve. Did what I needed to be done well. More

by MBShaffer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Madsen

Aug 14, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful weekend! :)

July 31, 2025

Dealership Rating
Employee Rating

Satisfying Amy is good dealerships she know what I needs my car Chrysler. In future I will come see Amy again! More

by louisajames11347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Madsen

Jul 31, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at The New Michiana! We will always be here for you! Enjoy life in your Chrysler! Have a wonderful weekend! :)

July 30, 2025

Dealership Rating
Employee Rating

Amy was very friendly, knowledgable and professional. It was very much appreciated. Will return business when I need a new car. More

by epoch07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Madsen

Jul 31, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at The New Michiana! We will always be here for you! Enjoy life in your Fiat! Have a great day and a wonderful weekend! :)

July 27, 2025

Dealership Rating
Employee Rating

Amy is rude! She could not answer any of my questions and did not care to help me in any way. When I came in to get my Jeep she was treating another customer the More

by RACHEL54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christopher Madsen

Jul 28, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

July 22, 2025

Dealership Rating
Employee Rating

I was vacationing when I had a problem with my jeep. They gave me a soon appointment and took care of the problem while I waited. Very nice folks More

by dbharris0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at The New Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful week! :)

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