Amy Rivelli | Page 3

Dennis was great to work with. Very knowledgable, fair and thorough. We had a great experience! We have always liked their service department as well. and thorough. We had a great experience! We have always liked their service department as well. More

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Thanks again for another great experience Mike Casolaro and his team were able to help my mom lease exactly the vehicle she needed and wanted. We appreciate the extra effort everyone went to i Mike Casolaro and his team were able to help my mom lease exactly the vehicle she needed and wanted. We appreciate the extra effort everyone went to in order to help her. Great experience for all of us. That's why we keep coming back to Ed Martin--they even managed to service and repair my car while we were there finishing her lease. Thanks to Amy, in service. More

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Respect, Respect, Respect From the moment we stepped on the lot at the dealership, we were treated as an "old-school" customer...respected and treated with courtesy. I WAS NOT From the moment we stepped on the lot at the dealership, we were treated as an "old-school" customer...respected and treated with courtesy. I WAS NOT expecting to purchase on the day that we did...we were just seeking details and information. They made the process so simple, gave us extraordinary trade-in numbers, discounts and rebates, we were simply unable to not purchase. They even insisted we take the vehicle home for the evening to think about it. Come the next morning, the deal was done...sweet! More

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Top notch We are very happy with our car buying experience with Dennis. He worked hard to get us what we wanted and was always friendly. We love the service dep We are very happy with our car buying experience with Dennis. He worked hard to get us what we wanted and was always friendly. We love the service department, too. Doug was great to work with for financing. Great experience all around! More

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Purchase of used certified vehicle Was treated with utmost respect and dealt with at a personal level. This was the BEST car buying experience I have ever experienced in many years of Was treated with utmost respect and dealt with at a personal level. This was the BEST car buying experience I have ever experienced in many years of buying different vehicles. Dennis went to great lengths to insure I fully understood how to operate my new vehicle and offered assistance at any time after the sale. Having dealt with their service department for many years I knew my new purchase would be serviced professionally - a great dealership to do business with. I highly recommend Ed Martin Buick GMC, More

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Superior Customer Service This is the third vehicle we have purchased with Dennis McNamara as our sales consultant. He consistently goes above and beyond our expectations. He This is the third vehicle we have purchased with Dennis McNamara as our sales consultant. He consistently goes above and beyond our expectations. He is honest, forthright, knowledgeable and does his research on the vehicles that would fit our needs. He includes his team and works to deliver a vehicle, in this case a 2500 HD Diesel, that is everything and more than we expected. He is professional, courteous and truly cares about his customers. He communicates well and follows up on every detail. Every time I see Dennis, he remembers my wife and I and asks how we are doing. He recalls our previous conversations and our discussions continue. We recommend Dennis as the sales consultant to see at Ed Martin to our family and friends. We have and will continue to come back to work with Dennis McNamara at Ed Martin. Amy Rivelli, Todd Lewis and Dave Goff all worked together to support the purchase of our vehicle. This is a team that is outstanding in their respective areas of expertise at Ed Martin. More

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Great Customer Service!!! We've been customers since 2012 when we bought our new car. Since then we have also bout 2 used vehicles. The staff is focused on customer service. We've been customers since 2012 when we bought our new car. Since then we have also bout 2 used vehicles. The staff is focused on customer service. The service department staff if professional and friendly. More

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I wouldn’t go anywhere else Every aspect of my ten year relationship with Ed Martin Buick has been excellent. I leased three La Cross’ from Dennis McNamera—and bought the third o Every aspect of my ten year relationship with Ed Martin Buick has been excellent. I leased three La Cross’ from Dennis McNamera—and bought the third one recently. Dennis stays in touch just the right amount. The Service Department knows my name, welcomes me and finishes on time. I frequently wait for my car in their lovely and comfortable waiting room. I get great value for the price of this relationship. More

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Replacement Truck My previous truck was a total loss after an accident. I needed to replace it. This dealership and specifically Dennis McNamara found a truck I liked My previous truck was a total loss after an accident. I needed to replace it. This dealership and specifically Dennis McNamara found a truck I liked and could afford. They were very cooperative getting me set up in the truck. Dennis McNamara was very good at determining what I needed and finding it. The service department did a fine job making a few additions that I requested. Overall a great experience! More

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Great personal attention, Dennis McNamara Dennis is absolutely the salesman to work with! i have bought 3 cars from him so far, and the process was smooth and easy. He has personally assiste Dennis is absolutely the salesman to work with! i have bought 3 cars from him so far, and the process was smooth and easy. He has personally assisted in car related issues that came about after the sale. Because he is both experienced and knowledgeable , he will continue to be my salesperson and friendin the "car business". More

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