Amy Trotter
Amy Trotter at Walt Massey Chevrolet GMC Columbia

Amy Trotter

Service Advisor

Walt Massey Chevrolet GMC Columbia

1480 Highway 98 E.
Columbia, MS 39429

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Amy Trotter

August 02, 2025

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They weee prompt and efficient. They searched for ways to accomplish our goals and be economical. More

by raymondl.keith
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Recommend Dealer
Yes

August 02, 2025

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From the minute I sent an inquiry online to the time we left with our new vehicle, Brandy and Walt Massey have been extraordinary! They were a pleasure in every way, great help, constantly checked on us du More

by Dillcage
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Recommend Dealer
Yes

August 01, 2025

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They get your stuff done on̈ your car quickly and fast you don't need to wait long More

by mwaikens3814
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Recommend Dealer
Yes
Aug 02, 2025

Walt Massey Chevrolet GMC Columbia responded

We’re glad to hear our team was able to get you taken care of quickly! Fast, efficient service is always our goal—thanks for the great feedback!

July 31, 2025

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It was a great experience and time efficient and the staff was professional along with being courteous. More

by Ron Martin
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Recommend Dealer
Yes
Jul 31, 2025

Walt Massey Chevrolet GMC Columbia responded

We’re thrilled to hear you had a great experience! Our team works hard to provide efficient, professional service, and it’s great to know that came through. Thanks for the kind words!

July 23, 2025

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My service experience was terrific. The whole staff at the store was extremely nice, & professional. I will use Walt Massey for all of my vehicle needs! More

by brandon.walker1977
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Recommend Dealer
Yes
Jul 24, 2025

Walt Massey Chevrolet GMC Columbia responded

That’s wonderful to hear! We’re thrilled your service experience was terrific and that the whole team made a great impression. Thank you for trusting us—we look forward to taking care of all your vehicle needs!

July 22, 2025

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The service Manager and Writer were very friendly and knowledgeable. The Technician quickly diagnosed the problems and repaired my truck. More

by Danny
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Recommend Dealer
Yes

Other Employees Tagged: Dana Douglas

Jul 24, 2025

Walt Massey Chevrolet GMC Columbia responded

Danny, we’re so glad you had a great experience with our service team! It’s great to hear that the manager, writer, and technician all worked together to diagnose and repair your truck quickly. We appreciate your trust and look forward to seeing you again!

July 22, 2025

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Thank you for getting my family back on the road in a timely manner. We really appreciate it! More

by Denali Driver 4 life
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Recommend Dealer
Yes

Other Employees Tagged: Dana Douglas, Anthony Chapman

Jul 24, 2025

Walt Massey Chevrolet GMC Columbia responded

We’re so glad we could help get your family back on the road quickly! Your appreciation means a lot, and we’re always here when you need us.

July 17, 2025

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This dealership has went above and beyond to make my experience as wonderful as it can be. Thank you for such excellent service More

by woody1014
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Recommend Dealer
Yes
Jul 19, 2025

Walt Massey Chevrolet GMC Columbia responded

We’re thrilled to hear your experience was such a great one! Going above and beyond for our customers is what we aim for, and we truly appreciate your kind words and support.

July 14, 2025

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Very dishonest and under handed. Gave a quote of $165 for diagnostic (transmission diagnosis) then when arrived to pick truck up charged $195. Stated was taxes and fees added to the More

by Big Mac
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Recommend Dealer
No
Jul 14, 2025

Walt Massey Chevrolet GMC Columbia responded

We’re very sorry to hear about your experience and understand your frustration. Clear and upfront communication is important, and it’s disappointing to know we fell short in this case. We appreciate your feedback and would welcome the chance to speak with you directly to help make things right if possible.

July 14, 2025

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Employee Rating

Very easy to deal with. The sales people were very friendly and helpful while buying my truck. More

by T_barrios
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Slagle, Amanda Rodgers , Dennon Dearman

Jul 14, 2025

Walt Massey Chevrolet GMC Columbia responded

We’re glad to hear the process was smooth and that our sales team made you feel comfortable and supported. Enjoy your new truck, and thank you for choosing us!

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