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Marissa Wild
Marissa Wild at Walt Massey Chevrolet GMC Columbia

Marissa Wild

Service Advisor

Walt Massey Chevrolet GMC Columbia

1480 Highway 98 E.
Columbia, MS 39429

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4.8
32 Reviews
4.8

32 Reviews

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32 Reviews of Marissa Wild

May 04, 2026

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Employee Rating

The service was fast and service staff was very friendly. I will return there for my future services. More

by noeamil1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Gary, Blake Simpson

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May 05, 2026

Walt Massey Chevrolet GMC Columbia responded

We’re glad your service visit was quick and friendly. Earning your confidence for future service means a lot, and we’ll be happy to take care of you again!

April 30, 2026

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Employee Rating

Well trained people. Your work speak for you. You are very concerned about people automobiles. When you care about people you will always stay in business. Keep up t More

by pigottjanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Bourne, Erica Gary, Micheal Self, Dalton Mcneese, Jeff McCain, Kevin Winningham, Paul Johnson, Blake Simpson

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May 04, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing such thoughtful feedback. We’re glad to hear you recognize the care and attention our team puts into every vehicle we service. Your encouragement means a lot, and we truly appreciate your trust and support!

April 06, 2026

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Employee Rating

You sent me a message for an air filter for $18. And no labor charges were mentioned! So I told Marissa to add it to my service and she said that the cabin filter needed to be changed too so I agree More

by dr_dewayne
Recommend Dealer
No

Other Employees Tagged: Marissa Wild

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Apr 08, 2026

Walt Massey Chevrolet GMC Columbia responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Kevin Winningham, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 424-5231.

April 01, 2026

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Employee Rating

They are very nice and the facility is clean and welcoming. It takes a while to get your car serviced especially on Saturday, but they do great work and try to keep you informed along tje way. More

by satgreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micheal Self, AJ Summers

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Apr 02, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing your experience. We’re glad to hear our team made you feel welcome and that you found our facility clean and inviting. We appreciate your patience, especially on busy Saturdays, and are happy to know our team keeps you informed while providing great service.

Apr 02, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing your experience. We’re glad to hear our team made you feel welcome and that you found our facility clean and inviting. We appreciate your patience, especially on busy Saturdays, and are happy to know our team keeps you informed while providing great service.

March 16, 2026

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Employee Rating

Went above me on and help me out thanks to all who had their hands in it More

by robbinstimothy29
Recommend Dealer
Yes

Other Employees Tagged: Marissa Wild

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Mar 16, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing your experience. We’re glad to hear our team went above and beyond to help you. We truly appreciate your support and are grateful to everyone who played a part in assisting you!

March 07, 2026

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Employee Rating

Nice people and fast service The service was fast and the employees were really nice and respectful. And the did a great job More

by drewbreeland294
Recommend Dealer
Yes

Other Employees Tagged: Marissa Wild

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Mar 09, 2026

Walt Massey Chevrolet GMC Columbia responded

It is wonderful to hear that the team provided such a fast and respectful experience. Delivering high-quality work with a friendly attitude is exactly what the service department strives for. Your appreciation for the efficiency and professionalism is much valued.

March 04, 2026

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Employee Rating

Good The staff were very friendly and helpful and the wait time was minimal and good More

by pmpffit
Recommend Dealer
Yes

Other Employees Tagged: Marissa Wild

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Mar 05, 2026

Walt Massey Chevrolet GMC Columbia responded

It is great to know that the friendly support and short wait time made for a smooth experience. Providing helpful service and respecting your time is what everyone here aims for every day. We appreciate the positive feedback and the support.

February 23, 2026

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Employee Rating

Great service, professional support and nice comfortable waiting area. I was kept informed as the service progressed More

by JT
Recommend Dealer
Yes

Other Employees Tagged: Marissa Wild

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Feb 24, 2026

Walt Massey Chevrolet GMC Columbia responded

We’re glad you had a great experience with our team. Providing professional support, clear communication throughout the service process, and a comfortable place to relax while you wait are all things we work hard to deliver. We appreciate you trusting us with your vehicle and look forward to seeing you next time!

February 16, 2026

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Employee Rating

Every time I come service is great and I never have to wait very long I give a A+ More

by julietwatson1966
Recommend Dealer
Yes

Other Employees Tagged: Marissa Wild

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Feb 17, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for your feedback. We’re glad to hear you consistently receive great service with minimal wait time. We truly appreciate your trust and the A+ rating!

February 04, 2026

Dealership Rating
Employee Rating

Great service this Morning! The staff was nice and they was very helpful with assisting with oil change and check out my vehicle making sure that everything was good! More

by Mcgowangary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Trotter

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Feb 05, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for your feedback. We’re glad to hear you had a great experience and that our team was helpful in taking care of your oil change and checking over your vehicle. We truly appreciate your trust in us!

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