Amy Wilson
Amy Wilson at Mtn View Chevrolet

Amy Wilson

Finance Manager

Mtn View Chevrolet

310 E 20th St
Chattanooga, TN 37408

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4.6
41 Reviews

Languages Spoken

English English

4.6

41 Reviews

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41 Reviews of Amy Wilson

May 21, 2026

Dealership Rating
Employee Rating

I was sold a truck without being given the Carfax upon multiple requests. They didn't provide until AFTER the sale, reassuring me all was okay while rushing me to sign paperwork. Ean Valenzuela, Amy Roche More

by jwolf1101
Sales Price Transparency
Finance Experience
Recommend Dealer
No
May 25, 2026

Mtn View Chevrolet responded

Mr. Wooldridge, we’re disappointed to hear that you remain unhappy with your purchase experience, as our goal is always to exceed expectations before, during, and after the sale. Your purchase was completed entirely remotely at your request, including home delivery of the vehicle without you ever visiting the dealership in person. Prior to final acceptance, you were given the opportunity to inspect the vehicle. Additionally, the CARFAX report was available through our website on the vehicle listing, and an extended warranty option was offered but declined at the time of purchase. When you later expressed concerns, we scheduled an appointment for the vehicle to be inspected at no charge; however, that appointment was canceled and has not yet been rescheduled. Most recently, our General Manager personally offered to assist further and review the vehicle with you directly, again at no cost, but that offer was declined. We remain willing and committed to working toward a resolution. Please contact General Manager Ben Roberts directly if you would like to schedule a time for us to inspect the vehicle and address your concerns together.

May 25, 2026

jwolf1101 responded

I was offered my vehicle to be "diagnosed" but Ben Roberts, the general manager stated, "I can't fix it, that wouldn't be good business." Not to mention, I already had the vehicle there at the service station once. I had it towed there (at my own expense of $100) and was immediately told by Yammonicka, Zack, and Ean (I have the data to prove it) that I would be charged $235 just to diagnose it. Then, I declined and had it towed away (again at my own expense of $100). Only after leaving the facility, and a day or so later did I get Ben the GM's "generous offer." I asked Zack and Ean for the Carfax not once, not twice, but three times via text and phone call. No one ever informed me where to find it, and actually reassured me nothing was wrong with it and that the Carfax was in the glove compartment (both of which were untrue). I would also like to openly state that Ben Roberts the GM literally yelled at me during our last interaction. I felt unsafe and uncomfortable and had to ask them to refrain from further contact other than to ensure matters related to my current vehicle purchase are finalized for registration or if they were wilking to exchange my defective vehicle for an operating one. I have not heard back.

May 12, 2026

Dealership Rating
Employee Rating

Very satisfied and pleased with the experience. The only part I was unhappy with was them trying to get an extra $2000 out of me. I had already asked for the out the lot price and that is what I br More

by Korte
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Haven Sipsy, Christian Townsend

May 06, 2026

Dealership Rating
Employee Rating

Eric made the process so easy and fast! Thanks to Eric and Mountain View Chrevolet. Awesome experience! More

by garfieldhale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Valenzuela

May 05, 2026

Dealership Rating
Employee Rating

Very knowledgeable,polite,and helpful. Easy to deal with. Very knowledgeable about explaining things on demo ride More

by mrjone7406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Valenzuela, Tony Hererra

April 30, 2026

Dealership Rating
Employee Rating

GREAT Guys , I highly recommend them. they helped me and I was satisfied. thank you Mountain View chev. More

by Jordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Sliva

April 27, 2026

Dealership Rating
Employee Rating

I like to thanks Eric and the Chevrolet family for helping get into nice new truck. You made me feel the whole time there that I was going pull out in something to my satisfaction and you did. Good jo More

by tarancedouglas23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Valenzuela

April 23, 2026

Dealership Rating
Employee Rating

I was very excited to buy my dream car Zach was the best and will definitely tell my friends and family about it More

by Kcaldwell5331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zackery Tapp

April 22, 2026

Dealership Rating
Employee Rating

Great sales service. I didn’t feel any pressure, and I spent less time at the dealership than I have during any past purchases at other dealerships. Thanks for the great More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Valenzuela

April 22, 2026

Dealership Rating
Employee Rating

Eric and the financing team are incredible! I can’t say enough how pleasant and how easy they made the car buying process. We had an awful car buying experience shortly before meeting with Eric More

by Kevin Torres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Cruz, Eric Valenzuela

April 21, 2026

Dealership Rating
Employee Rating

Eric was great. He helped throughout the whole buying process and communication was top notch! More

by colinpjohnson2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Cruz, Eric Valenzuela

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