Ean Valenzuela
Ean Valenzuela at Mtn View Chevrolet

Ean Valenzuela

Sales Manager

Mtn View Chevrolet

310 E 20th St
Chattanooga, TN 37408

Contact Me
4.9
239 Reviews

Hello my name is Ean Valenzuela I am one of the Sales Managers here at Mountain View Chevrolet. I will help to fill your wants and needs to the best of my abilities, and of course to have a fun and memorable experience with us here at Mountain View Chevrolet. We hope to see you soon!!!

Dealership Experience

5 yrs

Industry Experience

7 yrs, 1 mo

Languages Spoken

English English

4.9

239 Reviews

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239 Reviews of Ean Valenzuela

May 21, 2026

Dealership Rating
Employee Rating

I was sold a truck without being given the Carfax upon multiple requests. They didn't provide until AFTER the sale, reassuring me all was okay while rushing me to sign paperwork. Ean Valenzuela, Amy Roche More

by jwolf1101
Sales Price Transparency
Finance Experience
Recommend Dealer
No
May 25, 2026

Mtn View Chevrolet responded

Mr. Wooldridge, we’re disappointed to hear that you remain unhappy with your purchase experience, as our goal is always to exceed expectations before, during, and after the sale. Your purchase was completed entirely remotely at your request, including home delivery of the vehicle without you ever visiting the dealership in person. Prior to final acceptance, you were given the opportunity to inspect the vehicle. Additionally, the CARFAX report was available through our website on the vehicle listing, and an extended warranty option was offered but declined at the time of purchase. When you later expressed concerns, we scheduled an appointment for the vehicle to be inspected at no charge; however, that appointment was canceled and has not yet been rescheduled. Most recently, our General Manager personally offered to assist further and review the vehicle with you directly, again at no cost, but that offer was declined. We remain willing and committed to working toward a resolution. Please contact General Manager Ben Roberts directly if you would like to schedule a time for us to inspect the vehicle and address your concerns together.

May 25, 2026

jwolf1101 responded

I was offered my vehicle to be "diagnosed" but Ben Roberts, the general manager stated, "I can't fix it, that wouldn't be good business." Not to mention, I already had the vehicle there at the service station once. I had it towed there (at my own expense of $100) and was immediately told by Yammonicka, Zack, and Ean (I have the data to prove it) that I would be charged $235 just to diagnose it. Then, I declined and had it towed away (again at my own expense of $100). Only after leaving the facility, and a day or so later did I get Ben the GM's "generous offer." I asked Zack and Ean for the Carfax not once, not twice, but three times via text and phone call. No one ever informed me where to find it, and actually reassured me nothing was wrong with it and that the Carfax was in the glove compartment (both of which were untrue). I would also like to openly state that Ben Roberts the GM literally yelled at me during our last interaction. I felt unsafe and uncomfortable and had to ask them to refrain from further contact other than to ensure matters related to my current vehicle purchase are finalized for registration or if they were wilking to exchange my defective vehicle for an operating one. I have not heard back.

May 16, 2026

Dealership Rating
Employee Rating

They went above my experience to make sure I was pleased with my purchase I was very pleased with their services More

by SHELIAMAS
Recommend Dealer
Yes

Other Employees Tagged: Ean Valenzuela

May 15, 2026

Dealership Rating
Employee Rating

Eric was amazing! ! He is someone who goes above and beyond for his job and truly cares More

by Bladewilliamdavis95
Recommend Dealer
Yes

March 25, 2026

Dealership Rating
Employee Rating

The people I've spoken to about purchasing a new car have been very knowledgeable and willing to go the extra mile to make sure I understand about the financial part. Also in detail to make sure I understand More

by Betty Rhoades
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 23, 2026

Dealership Rating
Employee Rating

The attentiveness of Eric, Ean and Ben was above and beyond. The full power train warranty offered by Mtn View Chevy was a major plus. Give them a chance to meet your expectations. You won’t be disap More

by Dmccutcheon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 22, 2026

Dealership Rating
Employee Rating

Very personable, knowledgeable. Worked hard to get us the best deal possible. Explained, in detail, everything we needed to know More

by LYNN1051
Recommend Dealer
Yes

Other Employees Tagged: Ean Valenzuela

March 19, 2026

Dealership Rating
Employee Rating

Very easy communications back and forth. The purchase process went smooth and quickly. The sales staff were helpful and friendly More

by FASTC10TOO
Recommend Dealer
Yes

Other Employees Tagged: Ean Valenzuela

March 13, 2026

Dealership Rating
Employee Rating

Brayden was amazing! !! Answered all my questions, very knowledgeable about the Trax. Haven was also great! I bought my last car here and had an ok experience. This time I More

by Lizardhead1478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Braden Gilliam , Haven

March 06, 2026

Dealership Rating
Employee Rating

Eric is the best car salesman I've ever dealt with he understood what I was looking for and hit it right on the head with the truck I've been wanting thank you Eric More

by skylessteven944
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Haven Sipsy, Eric Valenzuela

March 06, 2026

Dealership Rating
Employee Rating

Excellent experience with my purchase of my Silverado. Relaxing atmosphere- no high pressure- friendly staff and lots of other enjoyable things make this dealership a pleasure to do business with. Would h More

by gpresley66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Haven Sipsy, Eric Valenzuela , Kaleb Cramer

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