Ana A.
Ana A. at Seattle Hyundai

Ana A.

Express Service Advisor

Seattle Hyundai

14005 Aurora Avenue
Seattle, WA 98133

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4.7
64 Reviews
4.7

64 Reviews

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64 Reviews of Ana A.

May 05, 2026

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Employee Rating

The dealership seemed to be highly focused on sales. Nothing wrong with this, but when focus on sales seems more important than the focus on customer service I draw the line. I still don't know exactly More

by daverwatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco D.

May 06, 2026

Seattle Hyundai responded

Thank you for your feedback, Dave. We are genuinely sorry that we missed the opportunity to follow up with product information but we will use this feedback to improve future customer experiences. Our team would love to assist you with any questions you may have regarding your vehicle. At your convenience, please reach out to our Sales Manager, RJ Cummings, at 206-633-1000. Thank you, and we look forward to hearing from you! - Seattle Hyundai

May 05, 2026

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Employee Rating

Always receive great service at Seattle Hyundai. This visit was for a recall notice and so was handled quickly and professionally. Ana is friendly and professional and keep you informed More

by shersey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2026

Seattle Hyundai responded

Hi Hersey! Thank you for your stellar review of Ana and our team! We appreciate your business and look forward to your next visit with us here at Seattle Hyundai. Safe travels!

April 09, 2026

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Employee Rating

The people in this service department worked diligently to accommodate our schedule which is crazy busy and address the needs of our vehicle. More

by KATIEEVANS730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco D., Keith Fernando

April 02, 2026

Dealership Rating
Employee Rating

Service department is top tier. ...staff friendly and knowledgeable, car was done on time and under budget. Service advisor Ana was awesome (Marco is too!) and we will be back again. More

by david f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco D.

March 29, 2026

Dealership Rating
Employee Rating

Have always received great service from Seattle Hyundai. This visit was for an oil change and general service check. They checked everything and found the oil clean and full so the did not recommend changin More

by shersey1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

March 01, 2026

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Employee Rating

Everything went great from start to finish. The staff was friendly, professional, and very helpful throughout the entire visit More

by Mike
Service Price Transparency
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Recommend Dealer
Yes

February 02, 2026

Dealership Rating
Employee Rating

Eventually agreed to a fair price on an EV. But,they first tried to charge me double the fair price. More

by TSTREVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

January 28, 2026

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Employee Rating

Great service, keep their promises and go the extra mile. Appreciated their timely service and great smiles! More

by Sheryl.mclaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco D., Keith Fernando

January 25, 2026

Dealership Rating
Employee Rating

Always friendly and helpful. Very willing to help and keep their word. Thank you for your great service More

by Sheryl.mclaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco D., Keith Fernando

January 18, 2026

Dealership Rating
Employee Rating

My salesman, Kacy, was so personable that I just wanted to buy the Lexus because he was so nice. I felt like we became friends during the afternoon. The first thing on my lise was comfort, so the Lexus ce More

by aprilhochstrasser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco D., Keith Fernando

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