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Ana Beltran

Overview Reviews (25) Inventory (481)

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Ana Beltran

Ana Beltran | Page 3

Assistant Service Manager

Gettel Toyota of Lakewood

5959 E State Rd 64
Bradenton, FL 34208

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not yet
rated

25 Reviews

Overview Reviews (25) Inventory (481)

Dealership Experience

2 yrs, 10 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English

Spanish

not yet
rated

25 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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25 Reviews of Ana Beltran

December 28, 2023

Dealership Rating

Employee Rating

It was a good service experience. One thing though, no one ever takes the time to review the work order. I do not get shop supplies, add on expense for no reason or explanation. Yes, One thing though, no one ever takes the time to review the work order. I do not get shop supplies, add on expense for no reason or explanation. Yes, I know you all do but don't know how to explain it More

by Sm3ss3rsmith

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ana Beltran

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Dec 29, 2023 -

Gettel Toyota of Lakewood responded

Thank you for the four star review. I am happy you enjoyed working with Ana and our service department. If you would like an explanation for any charges on the Repair Order please feel free to reach out to your Service Advisor Ana or the Lane Manager Freddy at 941-567-1080. Ryan Fischer General Manager

December 19, 2023

Dealership Rating

Employee Rating

Ken was understanding of my needs for a vehicle and my budget. He went to bat for me and success!! budget. He went to bat for me and success!! More

by jan.martinelli56

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Kenneth Staggs

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Dec 20, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Jan. Ken and I really appreciate your support. . Ryan Fischer General Manager

December 03, 2023

Dealership Rating

Employee Rating

They took 2 hours for an oil chg and tire rotation. ..entirely too long! Service appts there are always frustrating ..entirely too long! Service appts there are always frustrating More

by JACKIMSMART

Verified Customer

Recommend Dealer

Other Employees Tagged: Ana Beltran

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Dec 04, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience. I am sorry for the wait. We usually run about 1 1/2 hours for a maintenance appointment. If you would like to discuss this further, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

November 16, 2023

Dealership Rating

Employee Rating

Everything went smoothly as usual. The service tech was very helpful in getting a problem solved. Diane went beyond to help solve the problem she had it taken care . The service tech was very helpful in getting a problem solved. Diane went beyond to help solve the problem she had it taken care . More

by DONNAHARFORD833

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 16, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Donna. I am glad you had such a positive experience with Ana and that Diane was able to help. Ryan Fischer General Manager

November 15, 2023

Dealership Rating

Employee Rating

I was driving on 64 when the low tire pressure symbol showed on my screen. I headed for Gettel with the thump thump starting. Just made it into service. I knew it would need 2 new tires. The attendant sq showed on my screen. I headed for Gettel with the thump thump starting. Just made it into service. I knew it would need 2 new tires. The attendant squeezed my car into your busy schedule. They had tires in stock that were compatible with the newer tires on the car. It would be a 4 hour wait. Luckily it was only 2 1/2 hours. The car was washed. Excellent service & extra effort to resolve my emergency situation. Waiting room was pleasant. All personnel were very helpful, pleasant to work with. Drive out on my Thanksgiving new tires!!!! Thank you. Gettel Maureen More

by MAUREENBURKE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Not sure if it was Ana. Tall young lady with long braids

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Nov 16, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Maureen. I think you must have worked with Kelby, she is tall with long braids. I am glad you had such a positive experience. Ryan Fischer General Manager

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