33 Reviews
Write a Review33 Reviews of Andi Stombaugh
October 22, 2024
Disappointed in my treatment when recall repairs needed. Dealer now refuses loaners — even when car has a recall notice— to Progressive customers. This benefits the dealership, NOT the customer. Accidents w Dealer now refuses loaners — even when car has a recall notice— to Progressive customers. This benefits the dealership, NOT the customer. Accidents with loaner cars are probably a very low incidence event, and those accidents that happen to customers with Progressive insurance coverage even a tinier percentage. But IG Burton doesn’t want to bother to report anything to their own insurance company first?! Not even for a recall repair? These are luxury vehicles and i don’t feel like a valued — or trusted— customer. Further, while the valet driver was very nice, he hadn’t driven a manual transmission in a very long time. You have the ability to know that my car has (or doesn’t have) an automatic transmission. Please provide experienced valet drivers who are very familiar with a stick shift, at least for those of us who still own them. More
Other Employees Tagged: Jay (valet driver)
October 17, 2024
I have 4 BMWs from this dealership. The salespeople have all been exceptional. The service department also efficient and easy to work with. The salespeople have all been exceptional. The service department also efficient and easy to work with. More
Other Employees Tagged: Angie

