Andre Armani | Page 21

Amazing experience I had an Amazing experience with this Dealer for the 3rd time. Extremely happy with Dennis , his honesty, his professionalism, and knowledge! Definite I had an Amazing experience with this Dealer for the 3rd time. Extremely happy with Dennis , his honesty, his professionalism, and knowledge! Definitely would recommend More

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Horrible Service I purchased my car in june and still get montly statement for random charges from my previous Lexus. Everyone from the Salesmen to as high as the Gene I purchased my car in june and still get montly statement for random charges from my previous Lexus. Everyone from the Salesmen to as high as the General Manager are horrible. They do not care about you or your service or loyalty, they only care about money. Since i purchased my car ive gone atleast 10 different times to lexus for unsolved business from a previous lease. DO NOT purchase your car from here and definitely from a guy named JC which is over at the Subaru side. Mr. Armani is horrible as a manager who doesnt do anything to make a situation better. Actually he belittles you when spoken to and walks away from every situation. The list goes on of the horrible service ive received. Lexus Finanacial also does not help. If i can return my car and never deal with Lexus again, i would. These peoples are SCAMMERS and will tell you ANYTHING to make a sale. More

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Great and pleasant experience !! Irina I just leased my first Lexus a few weeks ago . Denis was my Sales Person and he made the whole experience fast, painless and simple! He is very profes I just leased my first Lexus a few weeks ago . Denis was my Sales Person and he made the whole experience fast, painless and simple! He is very professional and knowledgeable. I had to contact him a few times after and he was always available by phone or in person to answer any of the questions that I had. I will definitely recommend him to all my friends ! Thank you! More

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LIAR AND SCAMMER LIED about discount on new car price and suppose to waive 3 payments of previous lease (I am officially eligible for that) never happened he added al LIED about discount on new car price and suppose to waive 3 payments of previous lease (I am officially eligible for that) never happened he added all previous payments in new car payment My biggest mistake that I trust the guy and signed papers without checking the numbers and left dealership did not have time to check same day !!!!! More

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Never Returning Where do I begin? I thought everything was great when I traded in my IS for an NX in November 2015. Fast forward 2 months and I received a letter fr Where do I begin? I thought everything was great when I traded in my IS for an NX in November 2015. Fast forward 2 months and I received a letter from Lexus Financial stating that Lexus of Pembroke did not turn in a Payment Waiver Certificate to cover my one remaining payment on the IS and I now owe the $405. I contacted the salesperson, Kris Koo, and he first said the IS doesn't qualify but then said he didn't know I owed a payment. I spoke to a manager, Andre Armani, who gave me the run around for a week and finally told me to pay it and then he'll speak to the GM and see what they can do. Finally, I called and left several voicemails to the GM, Vladimir Keslin. I then wrote a Yelp review stating my experience thus far. I then found the GM's email online (the girl at the front desk said she didn't know it) and wrote the GM an email after not receiving a call back. He replied that he will not assist me because of the review I wrote on Yelp and will only speak to my attorney! The emails are posted as proof on my Yelp review. I contacted corporate today and they are going to open a case to see what is going on. This is my 3rd Lexus, I love Lexus but I refuse to have someone treat me so terribly. I WILL NEVER DO BUSINESS AGAIN WITH THIS DEALERSHIP. More

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