Andre Fredrick | Page 20

we actually came in for service on our 2007 lucerne and decided to look at some new cars after awhile my mother wanted some info on the new regal and andre came over to help us.thru the whole experience h decided to look at some new cars after awhile my mother wanted some info on the new regal and andre came over to help us.thru the whole experience hes was extremely courteous and helpful and we never felt pressured i might add that my parents have now purchased 4 new buicks due in large part to the outstanding customer service.Sven Reiter was also very freindly and professional and made all paperwork easy to understand and got the purchase done in a timely fashion.Also one other reason for the purchase was that we always had very good service from the mechanics and sevice writers over the years,Tim Filotei helped us with the 07 lucerne on many occasions,i guess ill end that my mom and i felt very comfortable with everyone there thanks. More

Report | Print

We went into the dealership just to look and window shop for a GMC truck, but the warm reception and mannerism of the salesperson caused us to be more serious about purchasing a truck on the spot. Andre wa for a GMC truck, but the warm reception and mannerism of the salesperson caused us to be more serious about purchasing a truck on the spot. Andre was very personable and attentive to our needs from the weather outside being extremely warm to the monsoon rains that occurred while trying to test drive the vehicle and transfer all our belongings from the trade in to the newly purchased one. In our 40 years of purchasing vehicles and through 18 or more purchases including a RV and motorcycle, we have never been so pleased with the attention to detail, lack of pressure, thoroughness, consideration and fast processing of the paper work by Sven. We recently relocated from the midwest to Florida and had visiting relatives with us that day, and they too were very impressed. We will share our experience with others and refer this dealership to them. We trust that this is the type of service that we will experience also when having the truck serviced for regular maintenance and repairs. Thanks for the beginning of a new pleasant relationship. It is also refreshing in this 21st century to see that an organization does put the customer's needs first with integrity and professional work ethics. Thanks again for this opportunity to share our experience. Leon & Wendy Holder More

Report | Print

Very nice , friendly personality, makes you feel very comfortable! Had serveral rest drives, several price quotes & made a great offer! Would deffinately recommend sales & service!! Thank You Andre Fr comfortable! Had serveral rest drives, several price quotes & made a great offer! Would deffinately recommend sales & service!! Thank You Andre Fredrick & Garvin Matthews!! Joe & Judy Oglesby More

Report | Print