Andre Thomas | Page 15

They were very helpful and made the online car purchase process very easy and quick. I had my car the same day as the paperwork was signed! They were very responsive and kept me informed of the process the process very easy and quick. I had my car the same day as the paperwork was signed! They were very responsive and kept me informed of the process the entire time. More

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Louis made the car buying experience stress free. He’s a great communicator and pleasant to deal with. He’s a great communicator and pleasant to deal with. More

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He was so helpful, kind and you could tell her really cares about his customers! Would 10/10 recommend Louis!! cares about his customers! Would 10/10 recommend Louis!! More

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Louis was prepared, helpful and knowledgeable. The dealership was clean, well stocked and priced nicely. The financing was quick and easy. Andre, the finance director, was professional, thorough a The dealership was clean, well stocked and priced nicely. The financing was quick and easy. Andre, the finance director, was professional, thorough and efficient. Mick, the sales manager, personally delivered our vehicle to the airport, which saved us a lot of time and trouble. The whole process was very smooth, and we will definitely consider coming back the next time we want to purchase something else. More

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We had a great experience at the Jim Ellis Dealership. Louis was amazing! Very respectful and conscientious about our needs. We definitely would recommend buying from this location. Louis was amazing! Very respectful and conscientious about our needs. We definitely would recommend buying from this location. More

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Efficient, straightforward, helpful. My questions were answered and the sales associates were all very kind. My questions were answered and the sales associates were all very kind. More

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Louis Thompson was instrumental in facilitating our Black Widow F150 purchase by providing exceptional guidance and support throughout the process. He demonstrated a deep understanding of our needs and prefe Widow F150 purchase by providing exceptional guidance and support throughout the process. He demonstrated a deep understanding of our needs and preferences, offering tailored recommendations that enabled us to make well-informed decisions within the friendly atmosphere. The entire team at Jim Ellis Ford displayed a strong sense of urgency and commitment, ensuring our out-of-state transaction was executed efficiently and in a timely manner. More

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Jeremy Ellis provided us with an excellent shopping experience. He was patient and kind and worked with us to purchase a car for my son. experience. He was patient and kind and worked with us to purchase a car for my son. More

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I visited a couple of dealers and salesmen before coming to Jim Ellis and meeting Louis Thompson. At a previous Ford dealer I felt like they were being untruthful and trying to slip things past me and I cau to Jim Ellis and meeting Louis Thompson. At a previous Ford dealer I felt like they were being untruthful and trying to slip things past me and I caught their misdealing with them apologizing later and trying to regain my business. I told them I expect honestly and straight forward dealings and will not tolerate untruthfulness. When I got to Jim Ellis I had not actually planned on purchasing that day but rather looking and gathering info on the cars I wanted to soon purchase. Louis showed me exactly what I wanted and immediately I felt comfortable with Louis. Through the transaction I felt he was honest, did not push and actually listened instead of telling me what I want. He showed me options and I chose what I thought was best for me. When trading in my car they gave me a very fair deal. It did not stop there and the buying process was smooth. Did not deal directly with sales manager Shaun Barr but did converse with him and again it seemed like a cohesive group of salesman that worked well to get the deal I wanted to go through. When going through the financing process, usually an uncomfortable situation of wading through pressure to buy this or that and add into the finance, it was quite the opposite. Andre Thomas presented options, did not pressure, and answered my questions I wanted to know on prices and how they compared to normal maintenance visits. I feel I got what I asked for, not what they wanted me to buy. After spending a lot of hard earned money on a F-150, I feel I got everything I wanted in the deal and comfortable with the value they presented as an entire staff. I drove further than most at about 40 miles and drove past 7 Ford dealers that were closer. When the earlier untruthful dealers lost this sale they also lost future sales because I am more than likely going to buy my youngest son a truck within a couple of years and my first visit will be Jim Ellis Ford. While I thank them for getting me in my new truck, I really want to thank them for their honesty throughout the process. More

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I came in a for a specific truck. They had it ready for me to see when I arrived. The staff is knowledgeable and friendly. The finance team was great. Overall a great dealer experien They had it ready for me to see when I arrived. The staff is knowledgeable and friendly. The finance team was great. Overall a great dealer experience. More

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