Louis Thompson III

Louis was who answered the phone when I cold called about a car. He was so kind and immediately followed up with honest direction and guidance. At the dealership he was so helpful, friendly and made me feel a car. He was so kind and immediately followed up with honest direction and guidance. At the dealership he was so helpful, friendly and made me feel comfortable. His follow up post purchase above and beyond what I've ever expected from other car dealerships. Highly recommend working with Louis! More

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Louis was fantastic did a perfect job helping get exactly what we needed, the explorer is the best vehicle what we needed, the explorer is the best vehicle More

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Louis did a great job helping me to understand my options and making the process as smooth as possible and making the process as smooth as possible More

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The car buying experience at Jim Ellis was a great experience. Louis Thompson and the Jim Ellis team were extremely friendly and professional. The process was quick and easy, and I would recommend t experience. Louis Thompson and the Jim Ellis team were extremely friendly and professional. The process was quick and easy, and I would recommend the dealership to any one looking to purchase a new or used vehicle. The Jim Ellis dealership definitely sets the bar. More

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Dear Jim Ellis Ford Management, I am writing to share my recent car buying experience at your Sandy Springs location this past Monday, April 13th. While I have had difficult experiences purchasing vehicl my recent car buying experience at your Sandy Springs location this past Monday, April 13th. While I have had difficult experiences purchasing vehicles in the past, my recent visit was one of the best I have had since I began buying cars in the 1970s. After searching multiple Ford dealers online for a two-wheel drive F-150, I found two identically configured Lariats at your dealership. Despite my initial hesitation about making the drive from Cumming, the positive reviews I read led me to reach out to Louis Thompson. Louis entered my information into the system and, due to his previous appointments, introduced me to Jay Wiggins. Jay handled the rest of the process seamlessly. In addition to the excellent service from Louis and Jay, I would also like to commend Mick, the New Car Manager, and Irving Ryes for their involvement. The entire team made this a truly rewarding experience. Thank you for the exceptional service. Best regards, RD Holman More

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Louis Thompson and the rest of the staff was very helpful we me getting this new vehicle. With $0 Down Very Helpful Very great customer service No complaints I recommend them to everyone we me getting this new vehicle. With $0 Down Very Helpful Very great customer service No complaints I recommend them to everyone More

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This was the best car buying experience I’ve had, and not because it was easy. We navigated our way through several challenges including a stop sale, but Louis is a masterful problem solver. He stands by his because it was easy. We navigated our way through several challenges including a stop sale, but Louis is a masterful problem solver. He stands by his word and goes out of his way to make the experience a good one. More

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Louis was so much help when finding the car I was wanting! He answered all my questions and made this process as easy as possible! wanting! He answered all my questions and made this process as easy as possible! More

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Paul Jacobs is fabulous. Jim Ellis is so lucky to have such excellent salesmen. And everyone was so helpful, even when just stopping by his desk. Great teamwork. Keep up the Jim Ellis is so lucky to have such excellent salesmen. And everyone was so helpful, even when just stopping by his desk. Great teamwork. Keep up the good stuff! More

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Louis is a very welcoming salesman. Not very pushy and relaxed. Great experience I had with my purchase Not very pushy and relaxed. Great experience I had with my purchase More

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