Andrea Barrett
Andrea Barrett at Matthews Nissan

Andrea Barrett

Service Manager

Matthews Nissan

3101 Vestal Pkwy E
Vestal, NY 13850

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4.9
203 Reviews
4.9

203 Reviews

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203 Reviews of Andrea Barrett

March 10, 2026

Dealership Rating
Employee Rating

Very accommodating never had a problem scheduling service. Always had the vehicle completed when asked for. More

by gbrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Taft

Mar 16, 2026

Matthews Nissan responded

Hi- Thank you for your kind words! We’re glad our service team took great care of you.

March 09, 2026

Dealership Rating
Employee Rating

Always good service and easy to deal with. Everyone is very helpful and very friendly. More

by miobst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Matthews Nissan responded

Hi- It’s our goal to make every visit a great one and we're happy to hear our Team delivered!

March 05, 2026

Dealership Rating
Employee Rating

I can't say enough about the service I receive from Matthew's on the Parkway. Andrea and her crew (shout out to Kurt!) are always helpful and efficient. The entire team is terrific. More

by JLEVENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Starner

Mar 06, 2026

Matthews Nissan responded

Hi- Thank you for your kind words! We’re glad our service team took great care of you. Have a great day!

February 25, 2026

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Employee Rating

I’ve being going to the dealership for a year, I’ve been pleased with the work they’ve performed. They need to focus on the little details such as reviewing the customers rewards program to ensure they don’ More

by jburnett7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Taft

Feb 26, 2026

Matthews Nissan responded

Hi- Your feedback means a lot to us. If there is anything more we could have done to provide a better experience, please don't hesitate to let us know.

January 21, 2026

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Employee Rating

Everything was great! They kept me updated on everything, and informed me of all the services they also have to offer! More

by marukuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Taft

Jan 22, 2026

Matthews Nissan responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback.

January 13, 2026

Dealership Rating
Employee Rating

Sales executive Deveontte is very cooperative and nice person. Always answer my phone call. Nice staff More

by Israr_fast
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Davonte Thompson

Jan 16, 2026

Matthews Nissan responded

Hi- We’re glad Davonte could help you find the perfect vehicle. Thanks again for choosing Matthews Auto!

January 12, 2026

Dealership Rating
Employee Rating

Took us right in for our warranty work and completely in less than 1/2 the time we thought. We are always treated respectfully and as if we matter. Very pleased. More

by monahan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Matthews Nissan responded

Hi- It’s our goal to make every visit a great one and we're happy to hear our Team delivered!

January 09, 2026

Dealership Rating
Employee Rating

My 2016 Nissan Titan XD Platinum Reserve was totaled by my insurance for bad diesel. I miss that truck so deeply. I will miss my interactions with Andrea Barrett very much as she and the diesel mechanic More

by jmajernik1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Matthews Nissan responded

Hi Joe- Thank you for choosing Matthews Nissan—we’re always here to help!

December 04, 2025

Dealership Rating
Employee Rating

Andrea is an outstanding service advisor ; prompt, professional and personable. I really enjoy working with her ! More

by CARMANGARUFI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Matthews Nissan responded

Hi Carman- We're happy you found Andrea to be so supportive during your experience here at Matthews Nissan. Thank you again for choosing Matthews Nissan, and we hope to see you again.

September 02, 2025

Dealership Rating
Employee Rating

One reason I bought this car was because of the great service and support and that continues to be wonderful on each visit. I did have a warning light come on after visit for AEB, it said malfunction, b More

by cdoyle10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Taft, Kurt Starner , Tonya Sitkowski

Sep 03, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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