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Andrea Barrett
204 Reviews
204 Reviews
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204 Reviews of Andrea Barrett
September 18, 2020
Great job as usual!! This time is was a state inspection. The wait time was about what I expected. Tonya was great, efficient and professional. Andrea came into the waiting area to check the inspection. The wait time was about what I expected. Tonya was great, efficient and professional. Andrea came into the waiting area to check the coffee and cookies and visited with all us for a few minutes which really show how much she and the team really care about customers. More
by AMSTAMP
Verified CustomerOther Employees Tagged: Tonya Sitkowski
September 17, 2020
Great job! It was done way before I expected it to be! Everyone is so friendly. I got an appointment when I wanted it. I got a good deal on the tires. Everyone is so friendly. I got an appointment when I wanted it. I got a good deal on the tires. More
by LDROUGHT
Other Employees Tagged: Joe Johnson, Gene Pittarelli, Tonya Sitkowski
September 16, 2020
very satisfied ,every won was courteous , knowledgeable very satisfied ,every won was courteous , knowledgeable and helpful our car runs like new again! thanks to all including every one behind the sce very satisfied ,every won was courteous , knowledgeable and helpful our car runs like new again! thanks to all including every one behind the scenes. frank rogers More
by FRANKJROGERSJR
Other Employees Tagged: Tonya Sitkowski
September 15, 2020
Let me state that Mathews and in particular their service department went above and beyond exceptional. They were very professional and exceeded all expectations, I cannot say enough about Andrea and how she department went above and beyond exceptional. They were very professional and exceeded all expectations, I cannot say enough about Andrea and how she went to great lengths to repair my wife’s Rouge’s air conditioner. The work was done when promised and the car was ready when I arrived. The service department is one I will always take our car back to for professional servicing and repairs. My criticism is for your dealership in Salisbury, MD. Our car’s AC stopped working on vacation in Delaware and we were told to take it to the nearest dealer which was an hour drive to Salisbury. After working on the car for another hour, they informed e that the compressor was not working correctly. I asked them to repair the compressor since the car was still under warranty but they said they did not have another compressor in their parts department. Here I am 8 hours away and the AC was not working. I asked them again to please find a solution and they said to bring the car back in three days and they would have another compressor, I told them that we were on vacation and would be leaving for home before then. They wrote up the problem and I left. Please understand that the people at the service area were helpful but what major dealer does not stock parts for one of the biggest car sellers for Nissan. If they do not want to have a large parts inventory then contract with other local parts supply chains or forfeit some of your profit. I would not buy a car from the Salisbury dealer if the service on the cars could only be done after waiting three days for the part to arrive. how many days for an oil change? More
by KMCITRINITI
September 12, 2020
Always great service. Glad things didn’t change when they became Matthews.the people are always friendly and they only do needed repairs and explain when something needs attention but can wait. became Matthews.the people are always friendly and they only do needed repairs and explain when something needs attention but can wait. More
by Kirk
Other Employees Tagged: Joe Johnson, Gene Pittarelli, Tonya Sitkowski
September 12, 2020
As always, the service and care at Nissan is the best. Thank you all for going above and beyond what is expected. It was good to see you all again! Thank you all for going above and beyond what is expected. It was good to see you all again! More
by FLYFISHERS
Other Employees Tagged: Joe Johnson, Gene Pittarelli, Tonya Sitkowski
September 12, 2020
Very good service friendly always there to help the customer they explain everything that that needs to make my vehicle I won't take my vehicle to anyone else customer they explain everything that that needs to make my vehicle I won't take my vehicle to anyone else More
by ANGELMIKE52.LK
Other Employees Tagged: Joe Johnson, Gene Pittarelli, Tonya Sitkowski
