Andrea Biggers

This was the easiest car buying experience I've ever had. Andrea was fantastic and had a deal ready for me when I walked in the door. I appreciate how smooth it all went! Andrea was fantastic and had a deal ready for me when I walked in the door. I appreciate how smooth it all went! More

by SATHOMPSON92 Verified Customer Verified Customer

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Andre made the whole process smooth and pleasant! She worked with is to get the rate and payments we needed to get me replacement vehicle! Shes a star! She worked with is to get the rate and payments we needed to get me replacement vehicle! Shes a star! More

by rosales.japheth Verified Customer Verified Customer

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Amazing service end to end. I I would recommend this dealership to all my friends and family. I I would recommend this dealership to all my friends and family. More

by satejbhogill Verified Customer Verified Customer

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I was promised a deal with the car I wanted. Initially, they did the best they could and I was happy. I left the dealership knowing everything on my end AND their end was resolved. However, afte Initially, they did the best they could and I was happy. I left the dealership knowing everything on my end AND their end was resolved. However, after a few weeks, I keep getting these credit inquiry alerts. I reached out to Andrea Briggs and she said they had some issues finalizing with the banks.This response had me worried and wondered why this was not resolved at the time of the negotiations and they let me drive the car off the lot. Andrea told me she will get this taken care of and get this settled. Unfortunately after so many texts, late replies and no updates. It was a hard decision to return the car after 3 weeks of having it. The finance and sales dept need to do a better job of informing the customer and provide honest updates. I am very disappointed and unhappy about this whole sale process. Will not be doing business with Kia Garden Grove. More

by dara.doeum Verified Customer Verified Customer

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Bad service and lazy work, had to take to another mechanic to find out the real issue. Would not recommend. mechanic to find out the real issue. Would not recommend. More

by brandonwalt4 Verified Customer Verified Customer

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Took my car in for service I felt valued and appreciated. Thank you garden grove kia for an excellent customer service experience. I will definitely bring my car again. Thank you garden grove kia for an excellent customer service experience. I will definitely bring my car again. More

by MIXAEL.MARTINEZ Verified Customer Verified Customer

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Kristina was so helpful throughout the entire process and very polite and kind and so as the sales manager.. Would recommend this store.. very polite and kind and so as the sales manager.. Would recommend this store.. More

by Charlie Magbanua Verified Customer Verified Customer

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Not pushy. Just helped us purchase the vehicle by answering our questions and driving the car. Supported our decision making process and last minute changes. Just helped us purchase the vehicle by answering our questions and driving the car. Supported our decision making process and last minute changes. More

by jdhshop Verified Customer Verified Customer

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The people at the service dept. were very helpful and nice to me and my mother. were very helpful and nice to me and my mother. More

by garcia.karen20016 Verified Customer Verified Customer

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Andrea was really nice and helpful. I came here just because of how easy she made everything. I was in and out within the hour. Everything was as promised!!! I came here just because of how easy she made everything. I was in and out within the hour. Everything was as promised!!! More

by MRBARRERA01 Verified Customer Verified Customer

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